Thank you
PATRICIA C
Dear Bros Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Madera, CA 93637
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEverything was great and after hours drop box would be convenient but honestly the gentleman helping took great care of me.
Samuel BCustomer service wasnt great, didnt even know if i was in the right place. Stood up in there for a couple minutes with 3 employees not acknowledging me or saying any sort of "Welcome" or why i was there. Finally got through the paperwork, said truck was out to the side. I ordered a 15 ft truck and there was a 10 ft truck, in which i had to walk around and find the correct one. Truck was in a terrible spot to get, took several attempts because of different diesel trucks in the way. It wasnt in a good spot to take out. Gas gauge from paperwork was not accurate, I took pictures of it showing how many miles there were to go which was 210 after I drove 2 miles to my apartment and was barely over halfway full. After filling it up before returning it I took another picture at the site and it was at 225 miles, more than how I received it. They then charged me for 2 gallons, over $15 for fuel saying I didnt return it with gas which is completely inaccurate. The inside of truck was dirty, especially the "Mom's Attic" which i cleaned out before returning. I expected to pay extra for the miles but having to pay extra for the gas was completely ridiculous. I will never use this place again.
GARRETT PCustomer service was excellent. Very polite and provided information.
ELADIO GIt isn't the places where I picked up or dropped off the trailer that I was disappointed. I was very disappointed because when I tried to reserve the trailer, Uhaul just didn't have it where I needed. For example, the first week I requested the reservation from Fresno, I was told there were no trailers available; however, I could pick one up in Laton or Hanford. I canceled and made another reservation from Fresno. I was told to picked up the trailer in Madera. Fortunately, I needed the trailer to pick up a tractor in Hughson so it was okay. However, because I had to drop it off in Fresno instead of Madera when I was done, I had to pay extra rental fees for it. For this, I give Uhaul just one star if I could.
DANG H