I was overcharged when I received my receipt, adding charges I did not sign up for like the optional insurance. Everything about this rental situation was sketchy and unprofessional. No one on site to help, just gas station attendants who tell you to call a number to speak with someone not on location. Will not use this service again.
Brian T
T and J Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Madison, NJ 07940
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe on-site representative knew nothing about the vehicle. All support had to be provided via phone.
J DExcellent service
Raynard BBad brakes, inop Tire monitoring equipment, off center steering wheel
Raynard BThe location is very convenient for me. The people are nice and helpful. I would characterize the cleanliness of the truck as "okay". There were food crumbs on the floor of the cab, and the cupholders needed to be wiped out before using. The back of the truck was fine. The "check engine" light was on. Fortunately, the Area Field Manager, Al Gaines, drove up and was able to check what was causing the warning light. He gave me the go-ahead to drive, and I had no problems with it. Al was exceptionally helpful, and I'd like to thank him again for his assistance during a stressful time.
John P