This was the second site we had to go to get a truck. We were pleased with how they worked with us. The first location, MAC's in Bismarck, did not have our 26 ft truck, which had been reserved, and had rented it out to someone else. Due to circumstances beyond our control, bad weather, we had to reschedule twice in two weeks. There were no 26 ft trucks in the area and had to rent a 15 truck from the above facility and had to make two trips instead of one. Very time-consuming and aggravating. Got a very late start on Saturday, resulting in getting back early morning, resulting in packing the truck again until 1:30 in the morning. Packing was finished early afternoon and arrived late afternoon at final destination. What should have been finished in one day, resulted in a two-day marathon. Very exasperating experience for all involved. Except for working with the above facility, it was not a good experience!Arta L.
Pack and Ship North Dakota LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mandan, ND 58554
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The stated size of the truck was misleading. It was advertised as a 15' truck, and the web site lists the truck's interior dimensions as 15' x 7'8" x 7'2", but the real length of the cargo space that is 7'2" high is 12'5". I even asked the person checking me in if the length from behind the cab to the end was 15', and he confirmed it was. This should be advertised as a 12' truck with a Mom's atticCharles M.
The shop employee was awesome he did A great job.Shane N.
U-haul gave me a truck that was unsafe/fire hazard. U-haul still wanted me to still drive this truck. I will be calling the DOT/Motor carries department on this matter.Scott W.
It's no longer called Pack and Ship. It's called Safe Ship. This makes it confusing.Ashley B.