Not on a Sunday. The app was down and spent hours on the phone trying to get our key
Brian D
Mini Storage Depot Wilkens
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Mason, OH 45040
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisVery professional and helpful.
Matthew HThe attendant was totally worthless. When we arrived he stated he had no access to U Haul. We gave him the confirmation code and said scan this QR code. We did and our phone was infected with a virus that shut it down. The attendant just shrugged and stayed seated at computer. It took 2 hours to finally get the keys after calling the central office. What a nightmare. This location should be closed and the attendant fired. This will be the last time I use U Haul.
Neil PI very disappointed to show on time this morning to pick up my reserved 15’ Truck to be told that I did not have a reserved truck at that location. I certainly do not know how I can have a confirmation number, it is my app and have received confirming emails, but be told I did not have reservation. Tina at U-Haul customer service worked to resolve the issue, but it took over an hour to pick up my truck. This put me behind on my daughter’s team school project. Extremely frustrating and unbelievably poor customer service!!!
JAMES R