When I picked up the truck on Sat. A.M., Lindsey was fabulous. She opened the door before 9A - it was raining and my ride dropped me off. That part was great. When I returned the truck, Monday, 0930, I made 2 phone calls to ask how to leave the keys, the dox. etc. Sheesh. Good thing I downloaded the app before I rented the truck. Anyway, NO ONE was in the front office at Stax Up to confer with. I called, A Uhaul rep called the office, to no avail. I figured it out, after a collective 45 minutes of trial and error. Hated that part of it. PLUS I wanted kudos for washing and detailing the inside of the truck, ex post rainy weekend. Thus, I'll pat myself on the back. I love Uhaul, but for the communication aspect. It's pretty obvious that phone reps aren't in an office, they know little about Uhaul, they're at home or somewhere on phone rotation, doing the best they can should they decide to answer the phone.
Lynda G.
StaxUP Storage of Menifee
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Menifee, CA 92584
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Vos précieux commentaires nous aideront à mieux vous servir.
The lady at the counter made it a great experience
Joshua W.Check engine light was on and vehicle went into limp mode after 20 miles and could only drive 30 mph
Daniel B.Great friendly staff that makes the whole experience even better.
DEMETRICK M.I feel you've taken more than enough steps to make the process streamline. I didn't mind the older process of providing my drivers license and payment in person and even though I'm only 39 I have become less fond of computers but I do appreciate you trying to keep up with the times And try to streamline the experience. I think you guys have always been an awesome place to grab the trucks and vans from. We have used you for many years and we will definitely continue to use you for many more.
brian A.