This was a very poor experience, the online services were not working as planned causing me to have double payments holds on my account that day. Once able to access the vehicle no supplies was inside and yet I was charged for supplies and have not been reimbursed, nor received a follow up regarding my claim 5729192. This inconvenience caused me to have to go to another location and pay for supplies then drive back from Elgin, IL to return the supplies because it was not on the scheduled truck. Essentially lost a lot of time, gas, tolls and money. And nothing has been rectified.
Kahmishia P
Sage Truck Repairs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Merrillville, IN 46410
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI can’t think of anything the Staff was very pleasant, I would definitely recommend folk to use this business
TODD SDidn't seem prepared for pickup. Person who manages rentals not in the office. The staff did help to get everything done but it was not their regular job.
Dennis SI ordered a moving dolly and didn't get one but was billed for it. And the self check-in was a pain and took me 35 minutes and a phone call to get me through it. Plus why did I have to drive 15 minutes to one place because the place 5 minutes away didn't have a 15 truck. You couldn't have drove 1 over in the days prior.
David DVery friendly easy to work with had no issues everything was fine
RIGOBERTO C