Your system was down. The person behind the counter was fantastic god bless her soul. She spent an hour on the phone with tech assistance. The tech assistant had issues with the website. I was an hour past my pick up time. Had it not been for the person behind the counter I would have walked. Still not sure I will recommend U-Haul.
John G
Maroon Hill Convenience
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Middle Sackville, NS B4E3A8
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- 4,0 - Cote moyenne des clients
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I put more gas in than I used and still got charged extra for gas
Michael FHow about don't add extra charges that weren't part of the agreement. Also, the Uhaul still had the previous renter's trash in it.
Madison ATires needed air. App used for returning vehicle continued to crash. This was the most current version of the app. Every time we tried to take photos it would kick us out. Otherwise staff in site in convenience store was lovely, self process through the app to start was great. It was just the finish.
Angela HHave gas tank full (not “about 5/8”) at rental start so customer doesn’t have to guess at an amount to bring fuel level back to beginning amount. 3 pm is not the handiest closing time.
Allan M