Email confirmation said to pick up at shell in tiny but it wasn't there so had to go to different pickup location. Gas tank only half full- difficult to return with half tank as you have to guess. They wanted it back early as I assume it was double booked but i had booked it for 8 hours. Dirt in back -hand to sweep it out before I used it.
Vaughn B
Ultramar Midland
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Midland, ON L4R2E8
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- 3,5 - Cote moyenne des clients
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The staff were great to deal with. They helped me attach the trailer. They were helpful, friendly, professional and the rates were fair. Highly recommend this UHaul Depot.
Sheila RThis location should be closed. First experience renting..two years ago: Had booked a van for pick up at 7:00..during the winter..I was there on time..the employee was 25 minutes late. When we opened the van it was filthy!..had to wait 15 minutes while it was cleaned out. My recent and last time I will be renting there: I had requested a 6 x12 trailer to pick up at 9:00 am at a location near my house..Waverley. The person I spoke to on the phone had phoned to check that the trailer would be there at that location and guaranteed me that it would be. Upon my arrival to pick up the trailer in Waverley I was told that I had to drive to the Midland location and pick it up..a half hour out of my way…add to that my three hour drive away to pick up furniture. At the location the employee told me to go out back and hook the trailer up myself? The first trailer I had hooked up I have noticed the lights didn’t work…I hooked up another instead. The locking mechanism on the trailer was missing safety clasps on the hooks. A half hour later I was on the hwy. Another half hour passed when all of a sudden the trailer came off the hitch to my surprise..swaying back and fourth..travelling at 80 kms/hr I managed to slow my truck to a stop..got out and accessed the situation. Two of the tree chains had come off and the trailer was hanging from one chain..thankfully! I or someone else could of got killed! The wiring harness had been ripped from the trailer where there was electrical tape holding the wires together..perhaps from another past incident? I managed to put the trailer back on the hitch and tow it without lights to the nearest U-Haul in Barrie. Once there I had an employee come out and look at the trailer’s locking mechanism and he said that it was in very poor condition and wasn’t locking properly. He immediately offered a substitute trailer. Another half hour I was on my way. A big thanks to the U-Haul on Essa Rd in Barrie..I highly recommend them!!
Mike HHelp with trailer hookup
Gerrit VEngine light was on in the truck, noise coming from the brakes (like rubbing), I thought so many km's were included but they aren't, I got charged for every km, which was ALOT. Even when there was construction on the same road the Uhaul dealer was and I had to detour when leaving.
Carla D