Excellent customer service. Good equipment and easy to get in and out with whatever you need. Recommend to anyone. Definitely will use thsn again!Jamie H.
Trailer Rental & Towing in Mobile, AL at U-Haul Moving & Storage at The Loop
Pour nous contacter
Mobile, AL 36606
(Next door to the Greyhound Bus Station and Whataburger)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Mobile, AL 36606
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Personnel/employees were not at all professional or pleasant. They were not good communicators and did not represent your company satisfactorily.Anthony S.
Easy to find I do not like the â€˜pick up my truck' sectionRachel P.
Customer service was awesome!!!!Jeremiah T.
None... the help was friendly and quick! Very polite and accommodating.Georgie H.
No customer whatsoever.. I walked in and acknowledged and greeted the general manager... and he ignored me... didn't acknowledge me... Then he proceeded me to come to another register..I also purchased mattresses cover for my bed and did not receive it...Tamika H.
My only concern was the tires did not look safe. I had to put air in the drivers side front and this required going to a truck stop. Other than that it was fine.william F.
Great employees and service.NOAH H.
Put the right amount gas instead of lying and making people put more in it and clean the truck. The wheel was sticky..MELANIE H.
Everyone was very niceTANYA B.
We reserved a uhaul online one location in mobile they sent us to wilson rd in pritchard where the owner was not there did not leave keys and was on an errand and would not be back for 30 mins and was very rude. We went back to the springhill location and they didnt have a truck that was just for one way and they sent us to govt street where they over charged us and didnt fullfil the reservations we had and rented us a truck as if we waked in off the street. So when i got to the drop off location they fixed the double reservation or that would have been an issue i would have never known about. Very dis satiafied and wont use uhaul again.Mica M.
When there is an active dispute on a damage claim, evidence should be presented of the undamaged vehicle the moment before it was handed over. I have requested this evidence and have explained at length to the manager responsible for providing this the reasons I believe there was not adequate time for an inspection, for sure no time for a cleaning. I was returning faulty piece of equipment and was being treated as a problem when the vehicle I was given pulled on the lot to be returned. To my memory, there were only a couple of moments between the last customer handing in the keys until they were placed in my hand. I drove the working vehicle for 24 hours and I do not remember hitting anything! Let alone anything that would make a damage claim. I am an attentive driving small business owner painfully aware of details that would cost me further, and painfully honest. All I ask is for honesty in return by showing the evidence of the pictures taken just before I got the truck. The problem I see is the manager I am dealing with would be the same one responsible to have taken those pictures, and was the one who made the equipment return more like an altercation than a professional exchange. I have given this manager 7 days to reply and find it EXTREMELY unprofessional that he has not. I dont know that this life long Uhauler will ever return to business at any location after this ordeal.Micah P.
The staff here were rude and dismissive. One girl was on her cell phone and kept holding her hand up to tell me to hold on. Others wore bedroom slippers. They were unprofessional and disrespectful.Maggie M.
The clerk that waited on me failed to inform me of many things. (i.e., I was not told that I have to take pictures of anything). He mentioned check the mileage, but never made it clear that I'd get information to my phone or any of this. When I returned the equipment there was some big mix up concerning the mileage an they were not able to figure it out after I waited almost 30 minutes for them to get that correct, only to be told that they would fix it later and send me the information. No happy with this service at all.David F.
Although professional, for the most part, the staff doesn't seem to be happy to help you. They are all business but not friendly or seem appreciative that you choose their location. Due to circumstances beyond my control, I had the extend my lease several times. They were very accommodating in that respect.Keith C.
Front end shook so bad I was scared to drive over 45 mph. When returned truck I told associates and they were super nice about apologizing and made the horrible driving experience better knowing they were concernedGwendolyn P.
I was told one price upon drop-off and a different amount was charged to my debit card.DAVID R.
Great customer service. Very quick an easy online reservation and check in. I was in and out within 5 minutes.Charles E.
This is my location I use all the time your employees are all ways nice and happy to wait on your needs. I wouldn't go know where else but at my uhaul location. Thanks again in my need. Michael mooreMICHAEL M.
Nothing more to add but friendly exceptional customer service.Erica B.
Continue delivering the exact same customer service I experienced. Staff and equipment was exceptional! Both got the job done! Thank you U-Haul!Jasmine J.
The young men working this location were quick & efficient & did a great job. And they were very busy.Marie B.
No commentKENNETH W.