Trailer Rental & Towing in Monterey, CA at U-Haul at Del Monte Ave

2195 évaluations

2330 Del Monte Av   Monterey, CA 93940

(831) 655-0629

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(831) 655-0629

2330 Del Monte Av
Monterey, CA 93940

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Monterey, CA 93940

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Évaluations des clients

Average Customer Rating

2195 évaluations

Let us know what you think.
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Écrire un commentaire
Évaluation :
5

Wash the outside of the vehicle

MARKUS W. 
Rating:
3.0

Decent. I would prefer something closer but worse case scenario this will work

EDDY G. 
Rating:
3.0

Ordering online and doing your reservations online needs more improvement because it was difficult to check in and sign and the location had bad reception in the area.

MARK R. 
Rating:
3.0

Too far away from my house.

PETER D. 
Rating:
5.0

I had the best service when I first came in to pick up the truck and delivering. Both men were so nice & courteous, both had such good customer service and so friendly that I felt at ease. They both gave me a reason to tell l everyone about this location.

Cynthia O. 
Rating:
1.0

The employees couldn't be more unprofessional if they tried. Checking in, the clerk said my ID looked fake. Dropping off the vehicle I was presented with an insane tirade about how Covid is made up, that there are people who travel ahead in time and go back and forth to heaven, and other things that are too insane to repeat. The employee also didn't wear his mask and insisted on a fist bump. I will never, ever use this location again.

Winston L. 
Rating:
5.0

N/a

Charles A. 
Rating:
2.0

I would recommend because it's the only one in 30 miles that I know of. Vehicle was dirty inside and out.

JEROME L. 
Rating:
4.0

You need to rent more trucks to go one way. Service was good.

Paul C. 
Rating:
5.0

The check-in fellow was quick and friendly - again I was checked in in under 10 minutes, and was headed home, really great again!

Herbert V. 
Rating:
5.0

Have a popcorn machine you have all the space lobby...

Dionel T. 
Rating:
5.0

returning truck was not seamless. individual receiving truck did not send acknowledgement report to cashier, and cashier had to go to the yard, find the person and the truck and redo the receiving report. added 15 min to check out process,

Stephen G. 
Rating:
5.0

👍👍👍👍✌️✌️✌️✌️✌️

Gabriel L. 
Rating:
3.0

U-Haul is my go-to company for moving needs but this was my first time using the mobile app and check in did not go smoothly. I had to have a technician help process my check in, had to add a second driver to my account and then had to return to the office for a rented dolly. On top of the long check in process there is no recourse for gas pricing. We left the truck on site with almost a half tank, far above the level we were given, which should have induced a refund for the extra gas. I am willing to use U-Haul in Monterey again if there is recourse for unused fuel and logging in via the app becomes more user friendly.

Brenda A. 
Rating:
2.0

The documented mileage and fuel level were incorrect and required a lot of time to get fixed. The automated checking and equipment review process doesn't work. The location was understaffed for the level of business.

ERIC S. 
Rating:
1.0

Customer service was extremely lacking. I felt like I was nuisance to the employees. Also, the vehicle I was given had the service deterrent system activated. I addressed this issue with the employee, and he told me not to worry about it. Instead of giving another ten other vans that appeared to be available, they let me drive off without offering an alternative. The employee made the whole experience very uncomfortable for me.

WESLEY U. 
Rating:
3.0

Not their problem but I was suppose to pick up my truck in ssn Jose but it was not returned. I then had to drive to Monterey to pick up the truck. I had to ask them to give me extra mileage between San Jose and Monterey. Also their system did not show my nearest drop off U-Haul. I wished that someone should have verified of the prior user drop off. I was not able to complete my move until Sunday with more than 3 hour delay

KEISUKE S. 
Rating:
5.0

Awesome and easy.

ALEJANDRO J. 
Rating:
3.0

The physical location of the building is very convenient. The UHaul website didn't work for picking up or dropping off the van, which was inconvenient. Had to wait in line for more than 20 mins to pick up the van and spent 30 mins trying to use the website to check it back in outside of business hours. Kept getting error messages. Finally gave up and wrote a note on a napkin. Thankfully, a representative checked it in for me the next day and didn't charge me extra since the website was down.

ERIKA D. 
Rating:
5.0

A better driving U-Hall it was terrible.

DELANA H. 
Rating:
5.0

The GM was exceptional. He ironed out a few hiccups no questions asked. Excellent customer service!!!

Annette R. 
Rating:
5.0

I had to remind them that I ordered 2 furniture dollies.

NOEL H. 
Rating:
5.0

The process was super easy! Staff was friendly and efficient. Great experience!

Brian W. 
Rating:
5.0

Nothing you are fantastic job thanks again

James M. 
Rating:
5.0

Very flexible when my time changed due to moving help delay. Return was a piece of cake! Highly recommend!

ANNA C. 
No reviews have been submitted for this location.

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