Truck was very dirty, had broken glass covering the ramp, looked like the outside had never been cleaned ever. Trucks transmission was working poorly. I was told the dolly and blankets were one cost, i said ok to the charge. However no blankets were in the truck, but the dolly i didn’t need was and I was charged for the dolly I didn't use. The worst part of it all was the app. It took my wife and I over an hour in 100 degree heat to get the truck key. The app never worked, we had to call customer service and they talked were finally able to help. Worst rental expirience ever
GL P
Ranch RV & Self Storage French Valley
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Murrieta, CA 92563
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisExcellent service. Very accommodating to our needs during a challenging and stressful move. Beth and Esteban were great. Thank you!
Dindo PGreat customer service
Edwin GIt is always a pleasure to work with the staff, Estaban & Beth. They are always helpful and informative regarding any situation.
Patti DHad a super bad experience last time. No keys for truck and had to go somewhere else for truck. I was supposed to get credit for mix up and nothing happened.
KRISTOFER L