Everything was perfect
Anthony I
Supreme Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nanaimo, BC V9R6Z9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 5,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The location and lady that helped us get the truck was amazing, however it took over 1.5 hours to get through all the check in information because there was an issue with UHaul website, the support guy we had to call was horrible, unhelpful and rude, it was the worst check in experience I’ve ever had and will never use U-Haul ever again
Jayden WThe location was convenient and had exactly the vehicle that we needed for picking up a 75in TV from Costco. However, the online check-in never worked because it asked ID verification with passport or person reference, which is really inconvenient when you need a rental at the last minute and around the location’s closing time. I could not even upload the documents after the rental for future use. This system is not well-thought-out. Luckily, the person at the location understood our situation and stayed after hours to help us with the check-in. I was also supposed to receive a call to dispute a charge that I had declined on my initial booking and never got a call back. It is also difficult to make sure that the fuel is back at the same level than it was before rental. It would make more sense to include the fuel charge with the cost per KM and have the location taking care of the fuel. Overall, their system needs major improvements. The person who helped us is the only one deserving a good review.
Maxime SVery friendly, nice to deal with.
Shane C