I called the location before dropping off the rental. My call went directly to voicemail. The call was placed at 1440 and went directly to voicemail. No return call. I called customer service and was told that the site was open until 1800. They told me that the site had an after hours drop box so I went. I arrived and there was no indication that this was a UHAUL drop. Nothing on the building said UHAUL but there was a couple of UHAUL vans inside a gated storage storage complex. I went inside the building and a person was there and told me that I was at the correct spot and was able to assist. I would suggest that phone messages be returned and proper signage be placed on the building.
Dan F
Midgard Naples 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Naples, FL 34110
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great friendly service. It went extremely smooth. Thanks and Well Done!
John Wcharged me the wrong price and wont refund me the difference . the truck was leaking from the axle and the trailer was missing a break light assembly and a hitch pin. worst experience ever
william sSelf check in was ridiculous. Took 35min. The look on the key box was VERY difficult to get open !!! The van was very dirty inside. Cigarette ashes on the steering column and trash left in the door NOT SANITARY AT ALL
Mary FThe overhead cabin light doesn't function and the switches are broken. Midgard II is still my go to uhaul rental. Great customer service!
Kenneth B