I dented the van while renting (and I had purchased insurance coverage)...when I brought the van back to return and I told Eric, he cussed, rolled his eyes at me, lit a cigarette, "passive aggressively" blew smoke into my face as we walked out to look at the damage, and tried to make me feel terrible!!! That I ruined his already crappy Saturday, and he already had too many other troubles to take care of!!! Then he "tried" to tell me that my insurance wouldn't cover the dent, that only a traffic collision complete with a police report would be covered, so he continued to try and intimidate me. I've never been treated with such unprofessional behavior!!!
denise O.
WSC Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Newburgh, NY 12550
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Eric and company were extremely helpful in our time of need,
Scott L.I got there at exactly 7am. They don't open until 9 am. I said no problem, I'll park it and drop off the key. Here's the problem, WHERE was I supposed to park it? The entrance was blocked by U-Haul trucks and cars. There was no way to get onto the property. I finally drove around the back and there was a little space on the property to park it there. The problem with that, when I tried to do the on-line check in, the area could not be picked up so therefore I could not complete the check in. After numerous attempts I finally called U-Haul. Thankfully the agent I spoke to, said she would note on my record the time I actually dropped the truck off. 15 minute check in! Took me 30 minutes if not more.
DEBORAH R.Inside was dirty, I had to sweep clean before starting to pack.
William G.Truck was ready as promised. Noticed wrong mileage on invoice and corrected it. Excellent service
timothy G.