!!!!!STAY AWAY FROM THIS LOCATION!!!!! No staff on site, only some guy from another shop that said "I'll take your keys... they show up maybe at around 11 am", they took two days to check back the truck and overcharged me for 3 gallons of gas (I took a photo of the mileage and gas before delivering, so I know they lied). The question is, do I fight U-Haul and my credit card for 20 dollars or do I let the scammers get away? RATS!
ERIC I
Costless Car Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Hollywood, CA 91601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,0 - Cote moyenne des clients
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AC didnt work. It was the hottest day. Low tire signal a couple of times. Tires were old. I shoud be comoensated with refund
Gerardo PThe office was a complete dump, but staff friendly and efficient.
marcus dUhaul should pull from this location. I’ve used uhaul countless times and loved how easy and nice uhaul employees have always been. I showed up at 11:30 for my truck rental that was reserved for 11. Upon arriving, the representative was not on location and no communication was giving concerning him stepping away. I called the number and on the 3rd try he finally answered to tell me he was 5 mins away. 25 mins later I left to try and find another truck. I went to Burbank, then sun valley, and back to Costless because I was desperate. He was so rude during our interaction because I brought up the fact that I had a reservation and he quickly interjected to let me know “he doesn’t rush customers, even if I had a reservation..” completing dismissing the fact that I showed up to pick up my truck 3 hours earlier and he wasn’t around. Complete lack of accountability. This completely tarnished my experiences with uhaul and I will not be recommending this anyone I care about.
Carla RClean your vans. And refund customers in a timely fashion.
Ava T