Hi there, Unfortunately we had a very negative experience with this location. We were told the day before that someone would be present for our pick up time of 9:30am. When we arrived, no one was present. After sending a message, I received a call from the manager stating he was on the way, because he had to drop someone off. He showed up 45 minutes after our pick up time, putting us very behind in schedule, and then harassed me based on my gender. He told me that he had a "man moving the blankets for us because I am a woman, and it wouldn't go as fast if I did it." An hour after our scheduled time, we still didn't have the keys. When my colleague and I pressed him for an ETA, he grew irritated, yelled at us, and told us he was not going to rent to us. I was able to calm him down, but I was very disappointed by how I was treated and the fact that we were more than an hour behind schedule. Thank you for taking the time to read this. I just don't want anyone else to have the same experience as I did.
Beck W.
Costless Car Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Hollywood, CA 91601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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My concern is that my contract said i had over half a tank of gas at the beginning but it was down to empty. I spent 70 filling it up. I don't know if this is a glitch but please see if it can be fixed.
TRACY S.Excellent service you don't need to improve nothing
Ronald S.El equipo esta mal ya estaba sin la tapa del combustible. La persona que despaccho sabia que habia algun problema con este equipo mas sin embargo asi me lo dio. Me hizo perder mi dia de trabajo y mi negocio le puse gasoline y lo perdi porque el equipo no me funciono.
Jorge M.The location of the rental pickup was perfect for us.
PETER L.