The office was a complete dump, but staff friendly and efficient.
marcus d
Costless Car Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Hollywood, CA 91601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Uhaul should pull from this location. I’ve used uhaul countless times and loved how easy and nice uhaul employees have always been. I showed up at 11:30 for my truck rental that was reserved for 11. Upon arriving, the representative was not on location and no communication was giving concerning him stepping away. I called the number and on the 3rd try he finally answered to tell me he was 5 mins away. 25 mins later I left to try and find another truck. I went to Burbank, then sun valley, and back to Costless because I was desperate. He was so rude during our interaction because I brought up the fact that I had a reservation and he quickly interjected to let me know “he doesn’t rush customers, even if I had a reservation..” completing dismissing the fact that I showed up to pick up my truck 3 hours earlier and he wasn’t around. Complete lack of accountability. This completely tarnished my experiences with uhaul and I will not be recommending this anyone I care about.
Carla RClean your vans. And refund customers in a timely fashion.
Ava TI was overcharged and scammed by the U-Haul location I went to because I gave them an estimate of 50 miles total then the rep told us he was writing 60 miles on the 24 hour contract. He didn’t check in the truck that we returned earlier than 24 hours until the day after we returned the truck (around 11am). He claims we drove 157 miles and used 3/4 of a tank of gas which is not true. We drove a total of 40-50 miles and didn’t have 3/4 of a tank of gas in the truck when we picked it up. We had a 1/2 tank. It seems like he rented it to another person after me and charged me for the next customer too. And U-Haul isn’t caring about my location history on my phone that can prove that I didn’t travel that much that day. I was charged 3.5 times the price we agreed to originally. I want a partial refund.
Coernelius HFix equipment (broken window crank handle, loose window seal gasket) and clean up. Office is bare minimum. Worker was nice, though.
Monique H