I dont know if this person made a mistake when entering the dropoff location. I told him Elite storage this afternoon I got a call from the detail shop saying I was supposed to drop truck off there and getting charged 5 hr late fee, as my phone service is messed up I actually drove to where I dropped the truck off. The guy there was understanding i was pretty upset by the rudeness of your rep at the detail shop and unfortunately your rel at Elite storage got the worst of it I do hope you discus with the people at the detail shop the correct way to handle customers. If it were not for your rep at Elite I would never use Uhaul again. I will never rent anything from the detail shop so I hope I would be able to at Elite.
Albert E.
Lambtons Auto Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oak Lawn, IL 60453
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I was overcharged and charged a late payment even though I gave my credit card information at the time of rental. I then contested the charges and have never heard back from anyone. Please email me back concerning this rental. I am very disappointed in the charges even though the rental location person was very nice.
Timothy S.I could not improve the service I got at this location. The representative was friendly and very helpful! I plan to use this location in the future!
Terrence K.Customer service person is so nice. Very informative and helpful.
Alex A.Attendant was very pleasant and helpful
Betsy W.