Excellent service à la clientèle
Kelly F
California Propane 1
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oakland, CA 94601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Awful customer service. Rental truck had a leaking gas tank that wasn't discovered until trying to fill the tank before return. California Propane 1 needs to inspect their rentals better. California Propane 1 worker gave me a terrible attitude trying to blame me for the cut gas line. I went to the gas station twice trying to fill the tank to the required amount, because California Propane 1 worker told me the amount in the tank was too low and I'd be charged $40 for a low gas tank return. I paid $54.81 trying to refill the tank. California Propane 1 gave me terrible attitude, and no concern that they rented me a dangerous vehicle, or that it was impossible to fill the tank. This is unacceptable.
James VJust drop these guys. They have no business running a Uhaul franchise.
MICHAEL YThis was a really poor experience. The surrounding area is disgusting. The location has zero technology to get you checked in. I spent 20 minutes just trying to upload my ID. Then the van was incredibly dirty and had zero gas even though it said it had a 1/4 tank. The owner said that thieves probably stole the gas. Then luckily he had a little to put in the van so I could drive down the street and get filled up.
DAVID fGreat customer service I will recommend.
Uriel P