I was worried about having to back the truck out of the full parking lot, but in the end it was not very difficult. I'm not sure what the solution to that would be!
Tod A
Sunbeam Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Oakland, CA 94607
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThis place is super shady. When I picked up the uhaul it was on empty even though the paperwork marked it 1/4 full. Apparently, they give you a $50 dollar credit if you return it 1/4 full but if you don't then you don't get the credit and they charge you $15. None of this was ever explained and I never got a paper copy of the contract. Nothing was signed by me. When I went to the store to try and resolve it, they said "call uhaul" and refused to refund the portion of my money. Additionally, the person working inside added a fraudulent $15 dollar safe move fee. Really disappointed that people don't operate with more integrity.
William BThis location was awful. The truck itself was in terrible condition. The lock on the driver’s side looks like it had been ripped out when someone tried to break in, so I wasn’t able to unlock it. The person at the counter had to climb in the passenger side to unlock the vehicle from the inside. When I tried to turn on the vehicle, it took 4 tries each time turning over and over before it would start. When it did finally turn on, it was on empty. When I asked the person helping me how I was supposed to use it, his response was “it says you have 13 miles, so go fill it up.” I had to then go get gas to even use the truck. When I was backing out, one of the employees came and parked right behind the truck so close I couldn’t get out. They stood there and watched me struggling try to back out of Ben after I asked them to move there car is some. Because I had to stop to get gas, I had less time to use the truck than expected during the period I had booked movers to help me. Finally, when I returned the vehicle, before my scheduled time st 9 pm, they didn’t actually check it in until the next day.
Lauren CThe driver's side door lock was broken. The equipment I reserved wasn't available. There was no way to read the odometer because the gas was so low. The wrong location was given to me with my initial reservation. That said, the person who helped me at pickup was friendly and helpful, so you get two stars instead of one.
Michelle NThe mobile app was the worst part. It’s buggy and slow and the camera wouldn’t focus on my iPhone 15 pro. Nightmare wasted 45 min trying to make it work. Have Claude Fable fix it. It SUCKS!
James R