The vehicles are very inefficient. They should be electric by now.john D.
Trailer Rental & Towing in Ocala, FL at Ricks Performance 2
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Ocala, FL 34482
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The truck was dirty with mud. Customer service I rated average. I was the first customer to arrive and the associate waited on and answered questions and checked out three customers while processing my order and not until near the end of my transaction did she apologize. As a paying customer regardless of how long it was going to take she should have helped me as I was there first. Now with that stated if she had only asked me would it have been ok to assist the other customers I would have said sure because I knew how long the process would take.Robert S.
Everyone at Rick's Performance in Ocala is friendly, efficient and knowledgeable. Our pick up and drop off was fast and easy, and this U-Haul trailer rental was money well spent. The trailer pulled easily, and was very clean and well maintained. We will definitely rent a U-Haul from Rick's Performance when the need for one arises in the future.laura C.
Its a dirt area country feed store for animals that rents uhaul. Nice people but not a nice paved area with building attached. I wouldnt rely on them to service a mechanical trailer promlem.Lawrence M.
I was charged more than what is listed on my invoice when I rented the trailer.Bobbie P.
Besides being covered in long term green pollen, there was not marks for all the previous major scratches and large dents. I found one mud dabber bee hive in the inside of the cargo area which the office removed. Later I discovered 3 more near the two cabin doors with live bees. I sprayed them and later knocked off. I tried to use the app link to document photos, but it froze up, so I call the service 800 # and Mitchel was great at inserting text into the online folder of my pickup issues.Ralph M.
This location took the truck back when no one else would. However. I was overcharged $56 , which was charged to my card after I left. Called to get this error fixed and was told I should not have been billed. I was only refunded $50. Waiting one more day for them to fix it before I dispute the charge.Joseph D.
Agent had difficulty accessing online info for the rental.Fred B.
The truck was well maintained and drove very smooth. They did and excellent job.Newhouse L.
The person behind the desk had a very hard time with the computer. He entered the wrong destination after I told him three times where i would be dropping it off. I didn't catch it and it cost me an extra charge of almost 100.00 for dropping at wrong destination and being 45 min. late with the return. I will be looking at other companys to rent from. This was my fourth rental in the last 6 months.GEORGE B.
They were not very knowledgeable with the software.Daniel H.
Inconvenient Had trouble with the lady checking us in Had to start the paperwork over too many timesshirley N.
I ordered a cargo van in GNV, but the same morning I was told it was unavailable and I was forced to pick it up here. the place was small and a horse farm.Hussein Z.
No complaints, very accommodating.William B.
Due to remote location, checking out was difficult. Our assistant was very patient with us and worked through the issues. Very Pleased.Brad S.
Staff were great to work with.Kelly C.
T.J. McCray at the Main Ocala and Gainesville hub/Hwy. 441/27/301 was most helpful.JOHN B.
Trailer was dirty and I had to hook it up my self it took 45 minutes to get the trailer and I was never told the closing time I got there at 3:30 and it was close I called customer service and they told me to leave the trailer in the front gate so I took pictures of when I left that trailer outside the gatesJessie M.
I rented a Tow Dolly. I noticed that all the lights were not working. When I tried to check them I noticed that the lights were riveted on. Therefore I wasn't able to check the light bulbs. The other thing is that the Tow Dolly didn't turn very well. I pulled into get gas and when I tried to leave the Tow Dolly wasn't turning when I actually was trying to make a wide turn.
Friendly and efficient serviceken C.
The manger expressed his disappointment in my experience from the roach infestation. But he had to charge me for the xtra mile!!!!Alberto M.
Give me a truck that isn't going to have two flat tires on the same side of the truck that caused us several hundred dollars as we had made plans for unloaders that had to charge us more for behind schedule of our arriving.William F.
I had to wait 45 minutes for the trailer to be hooked up to the truck. I ended up finishing my move much later than was planned because of this. The brakes were near non-existent on the truck, and the alignment was way off make for a very uncomfortable ride. The tire strap ratchets were very difficult to use, and the crank to raise and lower the trailer were basically impossible for me to use because of the strength required. I was very unimpressed by my whole experience, and I will look at other companies first before using uhaul again.jodie L.
The process for renting the trailer was time consuming. I felt sorry for the woman trying to input my rental into your computer since it kept giving her errors with no reason why. When she went back a step, all the information she had entered was deleted. The software package really needs to be updated as she and I were both frustrated with it.Paul M.