There was no one at the location when we arrived to pick up the truck. When we got in touch with them, they didn't have the size truck we reserved, so we had to take a smaller truck which made the job that much harder. They also did not have the furniture pads we ordered, which also made the job harder. Would not recommend them to anyone.
Douglas P
Odenton Auto Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Odenton, MD 21113
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI reserved and paid for a dozen moving blankets and there were zero in the truck when I picked it up.
Renee BGet knew trucks. Make check in easy
Celeste BThe guy was honestly cool very smooth transaction had everything ready when i pulled up .i mean outside ready no waiting.
gerald kNo one was there when we arrived. The online check in process was NOT communicated by the rental location prior. My rental location was also switched after the reservation was made. One I went through the online check in, I was told to “see the front desk associate” for key. There wasn’t one there. Doors were locked and we had to wait for the guy to arrive. He then handed me keys and didn’t provide any further information on what needed to be done (photos of vehicle, return, gas, etc.) Just overall not a lot of communication. He also just answered the phone with no recognition that he was associated with Uhaul so it was unclear if we were even calling the right place. Will not recommend this location or return to rent from here in the future.
Melanie M