Visible drop key box
GUERDY H
AJ Wholesale
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Orlando, FL 32837
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe location did not follow the instructions given to me. The uhaul was left unlocked with a note saying to call a number for the key. When I called, it was obvious that I had woken up whoever it was and they told me the key was under the driver's seat. Seemed unprofessional and unsafe.
Courtney NWhen I arrived to pick up the truck, it was unlocked and wet inside, and they had forgotten to leave the key. I spent 40 minutes on the phone with customer service, but they were unable to resolve the issue. I had to wait for the office to open, as they had the key locked inside. It was terrible.
ARTURO DThe vehicle was good and the customer service representative who made the reservation was helpful. The representative at pick up was indifferent. When there was a huge issue with the contract verses the quoted agreement from U-Haul the individual was no help and did not seem to care about the discrepancy- to the point I almost cancelled the reservation. Had I not made so many plans around renting the vehicle to drive 900 miles home with my recently deceased mothers things I would have cancelled and gone somewhere else. I called customer service, they adjusted the contract correctly and the local representative printed a receipt of the new details. Feeling so uncomfortable with the care, I tore the old contract in half to ensure I would not be billed later from the old contract. The drive home was good and the return location was helpful, the return process simple and efficient. I understand that the terms of my rental were of little concern to the local store, however they represent U-Haul. There are pleasant local reps that I have experienced and I know this one person might have been having a bad day or working in tough circumstances. Still left a sting in an already challenging time.
ANDREA CHorrible experience, returned uhaul same say day and for some reason after 10 days im getting a notice about it never being dropped off at the location . Whenni called and told em that i had videos and pictures of me returning the uhaul i was quickly sent the receipt. Knnthe receipt i was over charged by additional miles i never added , mind you i have photos and videos when i dropped it off showing the mileage and that everything i rented was returned.
ALEGAMDRO F