When i went to pick up the Uhaul it would not start. The battery was dead. Had to call road side assistance and waited forty minutes . pick up was at 10am but didnt actually get the truck until 11am. Return time was still at 10am the following day. The truck was a piece of crap, the truck needed a front end alignment bad. I would not recommend this location .Corey B.
Trailer Rental & Towing in Orono, ME at Cross Properties
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Orono, ME 04473
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/3/2021 - 7/5/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Orono, ME 04473
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This was not the agreed location to pick up the truck. We had to drive 50 miles to pick up the vehicle. Then they added an extra day charge and told us we would be credited for that once we delivered the truck early. This did not happen. In addition we were asked to drop off in Saco which was not the location we chose for a discount. However this took us over by a few miles which we were then charged for!?!?Richard S.
Nice people'sISSAC S.
Very helpful.REBECCA C.
I wish the truck was filled with gas versus just half a tank. It's difficult to fill a rank to half when returning itRUTH L.
I arrived at 255pm to pickup my rental truck and there was a sign on the door saying we'll return at 3pm. I guess it was an ice cream trip for both employees as I returned they had their dairy queen dishes. I returned the truck approximately 1230 pm he next day when it was due at 315 pm. I was erroneously charged over $9 for fuel. Nobody came out to inspected the fuel gauge and as far as I'm concerned it was in the appropriate area of the gauge as to where I was told it needed to be when I returned it. Approximately 3 hours later I received my final bill with an appalling $9 fuel charge. I assumed since no came out to look over the vehicle with me I was all set with the amount of fuel I left the vehicle with, how do I know what happened to the fuel level from when I dropped it off until when i got my bill? When i use Budget or another competitor next time I'll be sure to make sure someone goes over the fuel level and the vehicle condition before I leave as I dont want to be falsely charge for fuel or vehicle damages I didn't use or do. So what can you do for the next customer I don't care. For me you can reimburse me my $9 fuel surcharge.Sarah H.
We didn't even get the UHaul in time, because there was nobody in the office. We ended up with much less time with the truck than scheduled.Kelley H.
faster and better app. it took forever and we wasted almost an hour just trying to get it to workAllysa P.
I was rented a 15' truck that only had 1/4 of a tank of gas in it. I needed to go 45 miles round trip so had to estimate how much gas to put in it before I could go. 1) It was pretty inconvenient to have to get gas first. And 2) It's hard to estimate how much gas to put in it if it wasn't full to begin with. I'm sure I left a couple of gallons more than was in it when I took the truck. And yet, I would be charged $3.75 a gallon if I left less in it? If the last person was charged that much, why wasn't it full for me??? I find this to be awfully rude of UHaul to rent truck that aren't full. The staff was fine. The truck was otherwise fine. The gas issue was frustrating and offensive.Lance C.
I received the truck and found out late that the windshield had a crack in it. This was not listed in the rental agreement or shown in the photo's of the unit. I followed the initial inspection procedures and the crack was not visible at night. Customer service was great pickup was easy.Cameron T.
The on line pick up process was a pain. We had to go over to the Stillwater Ave location and have the employee help us because we stayed on hold for over 30 minutes. Once she helped us, though, we were able to access the lock box and be on our way.Daniel C.
Everything was excellentâ€”no improvements needed!Michael B.
No smoking truck. And easier computer program for girl rentalCATHERINE B.
Have it be a manned operation. It is a self serve drop off.lance O.
service excellent. very happyGary R.
No issues with this location, when I received a phone call to complete my check-in the person was helpful and friendly.Adam H.
Thank you, a satisfied customer !John G.
It was not clear that I needed to account for all furniture pads or had to return them folded. My first box had no pads This was not a problem as I only had boxes to load, However, I was concerned that I might be charged for them. Happily, I was not. Overall a great experience and I will definitely recommend.Thomas T.
Mobile pick up was awful took over an hourmichael W.
The women in the office are always helpful, friendly and very thorough in explaining all my questions. I have continued to count on that office in particular because I know I can depend on great service every time. Thank you to the staff in Orono, Old Town U-Haul and Storage on Park St. In Orono, Maine.Debra S.
I am always going to Cross Prop. For my moving and storage needs. I believe the prices are the lowest and my storage is safe and secure. The ladies in the office are wonderful and helpful.Debra S.
Very helpful and friendly staff. Very efficient. Best UHaul experience we have had to date. Thank you!Jared W.
My mirror was not oositi I nable so that could be improvedHARRY K.
Great customer service!DAVID M.