I had reservation for 8:00 am., but they didn't open until 10. I called the place where I reserved it and she called the employee that worked at pickup location and she was kind enough to come in early. With that said there was only one truck and no key. I was certainly frustrated because I had movers coming Frim 90 minutes away. I tried to contact them but they had already left. The movers were there and I had no truck. They looked at my load and said all your stuff will fit nicely in 20 ft truck. So they leave, other jobs. So with this said, we were going to meet our friend 4 hours away and he was going to drive the truck on to FL. I called him and told him didn't know what time I'd get the truck, so obviously he had to leave because his ride to Fl was leaving. They had to work the next day. So, I lost my driver, spent three nights in a hotel instead of one and hotel rates were double due to weekend. So we finally get the truck and start the journey. I'm older and have had back surgery so had to take our time. I get to Fl worn out thinking be at hotel soon. It started raining so hard couldn't see, cars pulling off road, I pulled off road and about thirty mins later water started pouring in, I was soaked and belongings behind my seat were wet. I had to laugh at this point. Luckily, my Fl movers were able to accommodate my unloading three days later!!! So it was a trip I'll never forget. I've rented many times with uhaul and will again in the future, never had these types of issues. They did give me a 200 credit that was mighty nice toward my 1 400 extra expenses due to truck arriving late. Now on the fl end it was a breeze, I returned the truck and the guy was super nice and helpful! So never plan a trip just fly by seat of your pants.JUDY S.
Trailer Rental & Towing in Owensboro, KY at Bobs Buildings And More
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Owensboro, KY 42301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 10h am à 3h pm
- Mer : 11h am à 3h pm
- Jeu - Sam : 10h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Owensboro, KY 42301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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Your valuable feedback will help us serve you better.
U-haul couldn't come thru on the agreement that I had done a reservation for locally, so had to make hour and a half round trip to pick up my rental. Person at this location was helpful to help with the situation as much as she could, but U-haul corporate failed.Brett S.
No signs to locate business .No supplies on hand for needed connections to truck(light adapter)SHIRLEY C.
Super easy pickup. I had an issue and had to keep trailer longer. They were understanding and super helpful. Will seek Bob's first for next rental.Steven H.
The truck was comfortable, easy to drive and functioned very well for my moving needs within my budget.Many thanks to the folks at Bob's and uhaul companyTHOMAS A.
Very friendly and helped with the hookup!tom I.