Trailer Rental & Towing in Panama City, FL at U-Haul Moving & Storage of Panama City

6508 reviews

1000 W 15th St   Panama City, FL 32401
(Located in the back of two story building on Balboa Ave and 15th St)

(850) 769-3268

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(850) 769-3268

1000 W 15th St
Panama City, FL 32401
(Located in the back of two story building on Balboa Ave and 15th St)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Panama City, FL 32401

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

6508 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5

Nothing u service is good

Luis S. 
Rating:
5.0

I was greeted by a lone employee who said i was all set and need not do anything further ....

Herbert C. 
Rating:
3.0

I originally reserved a 10' truck, then was transferred to a 15' and told a 10' was unavailable. Then the morning I came to pick up my reservation I was told a 15' was unavailable and that I would now be getting a 20' truck. There were at least 6 10' trucks in the parking lot and I was told that they were under reservation; I'm not really sure what warranted my reservation any less but this store seemed very disorganized.

MANDEE B. 
Rating:
5.0

When dropping off my truck, i dropped it to an employee on 06/20/2021 per my contract and was charged 2 additional days which amounted to 167 dollars not planned on.

nicole P. 
Rating:
5.0

Reserved vehicle was not available, even if inventory said it was so......Start there. Uhaul representative made it all better. He was great.

ROBERT N. 
Rating:
5.0

Tristan was outstanding and has a great attitude and great customer interaction even when under heavy workload

MARTIN C. 
Rating:
1.0

Not gonna waste my time commenting on our experience. Just going to say never using uhual again. For storage especially. The facility wasn't secured.

James F. 
Rating:
1.0

Employees were not well versed on the equipment nor how to navigate the software used to book the services. I was there over an hour with the same employee. She had to start over 3 times, ask other employees how to input the request (they didn't know either). Eventually, I offered to go to another location who might be able to help better and they figured out a way to make it happen. Vehicle wreaked of cigarette smoke and had multiple stains throughout, which would've been easily cleaned with a damp rag. At that point, I needed the truck and was already behind schedule so I went ahead and accepted it.

David O. 
Rating:
1.0

Me and my daughter had a awful experience with the Truck, we broke down 2 Times, We waited for hours on the side of the road for someone to assist us,customer service from uhual was very pleasant I must say , she tried her best to get us help, so that was very much appreciated, other than that after they had sent some one out to fix the truck , moments after he left , the truck broke down again ‼️My daughter end up missing work that following day due to the fact we didn't make it back home till after 5 in the morning, we was scared sitting out there on the side of the road,-a policeman came and sat with us also was able to escort us to a safe place until the u-hual company brought us another vehicle.I paid 186.,00 dollars just for the truck to break down and I was never Compensated for my time suffering and lost wages

SANDRA A. 
Rating:
3.0

The truck that was rented to me was in horrible shape. The horn did not work. The passenger seatbelts did not work. The drivers side windshield wiper was bent.

James M. 
Rating:
5.0

Inform customers of key pickup box when registered online...waited in line for over 1 hr.....loved equipment and sweet service!!!!

RUBY T. 
Rating:
4.0

Need more help with customer service. Didn't like the wait time

DEBORAH R. 
Rating:
4.0

Need to give more room for people to park the return vehicles. Always a giant traffic jam!!

DIANA S. 
Rating:
5.0

It is a very busy place. Had to wait in line a long time for service due to staff being tied up.

EDWARD M. 
Rating:
3.0

Could not use phone check in.

Mary S. 
Rating:
1.0

Inside help was very disorganized and the outside lot had no available parking

ROBERT C. 
Rating:
5.0

Make pickup more readily available

Adrian O. 
Rating:
4.0

Location sucks

Michael F. 
Rating:
5.0

I have used this location a number of times. It's always great when you walk into the office and are greeted with happy and smiling employees. They are a pleasure to work with weather it's picking up a trailer or truck, or dropping off the equipment. I recommend this location.

CHARLES B. 
Rating:
5.0

Hire more employees. I think the ones you have are worked too hard.

Jonathan S. 
Rating:
4.0

Add more knowledgeable staff.

VERA M. 
Rating:
3.0

When equipment is turned in, there was no paper work showing turn in. UHaul personnel were not paying attention as to what was happening. After leaving the UHaul store, I called the regional office to discuss what happened in th PC store and to confirm the return of the trailer.

Rex B. 
Rating:
1.0

Did not have my reservation after waiting 45min in line because location was under staffed. Was forced to come back another day. The second time we came back, we called prior to showing up and confirmed the equipment was available and reserved for us. When we showed up it was not available. I will not recommend u haul. Terrible customer service.

BRIAN SCOTT V. 
Rating:
5.0

Keep up the good work

Michael F. 
Rating:
3.0

Enough personnel to manage the number of customers.

David M. 
No reviews have been submitted for this location.

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