I had no issues with towing this trailer
Matthew W
Wrights Variety & Gas Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Paris, ON N3L3A4
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe service I received was excellent, from the initial online booking process all the way through to dropping off the vehicle. Highly recommended!
Scott WVery pleasant experience and neatly maintained can
Ramu PNot necessarily the locations fault as they're a small outfit, but I reserved the truck for a pickup in Burlington, and the night before I was supposed to pick it up, U-Haul called me to tell me I had to go all the way out here to Paris to pick it up or I won't get a 26' truck that I reserved 10 days in advance... They offered to let me pick the truck up early, and other supplications that cost them nothing and didn't help me. As I was packing and in a hurry during this call I asked for $100 off, they jumped at that, I really should have asked for more because this was bonkers. Cost me $100 in Uber to get to Paris, an extra $60 in gas for that pig of a truck they gave me, and 2.5 hours of my time on one of my busiest days... They also did not have the boxes, dollies, or mattress covers that I ordered, and had already paid for, with the Truck and I had to drive it to the Burlington location that I was supposed to have picked the truck up at to get my stuff. When I called back to complain about all this on the drive to Burlington I was told they've already done more than they were supposed to to help me out and that I wasn't getting any other compensation. About the truck, it was clean, and it ran, but at least one of the wheels was severely unbalanced which caused a constant shaking vibration and made it very high maintenance to drive, the transmission shuddered increasing the bouncing, going over any bump in the road was terrifying as the thing jumped, and the mileage was brutal (avg 5MPG). Overall this was an incredibly poor showing by U-Haul. The services received were NOT the services offered/requested/paid for. Forcing me to jump through hoops and pay large out of my own pocket just so I could get the truck I reserved 10 days in advance. Next to no regards for customer satisfaction or any care about customer dissatisfaction. It's obvious that management either doesn't know what's going on, or they simply don't care. I won't be a returning customer, and I'm going to be posting this story all over social media so that hopefully U-Haul loses future business as well.
Tyler DCheck truck before someone has to use it, always have a rep at the store.
gordon g