U-Haul at a zero not the location but you haul as a company. I ordered my U-Haul well in advance of picking it up. When I went to check on it a couple days in advance I was told that I would have to go elsewhere to pick it up. So when you're booking be aware that they feel you can drive 300 km in any direction. It might be miles. And if you order blankets and a dolly they do not supply it to the vendor that you're picking it up from. They may or may not have it everything is like playing Craps in Vegas. The Location itself I would give it a 10.The girls working Had no control over the crappy situation you were in charge of. Thousands of miles away somebody else. Strings they need to get with it or you all will go under like greyhound did. If you're going to run a company from the USA In Canada make sure Canada has the product you're selling.Angela S.
Trailer Rental & Towing in Peace River, AB at East Side Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Peace River, AB T8S1Y9
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 7h pm
- Sam : 10h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Peace River, AB T8S1Y9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The girl was very friendly and helpful ðŸ‘ðŸ»Timothy C.
I went to pick up the trailer and at no time in the process did I see the size of ball required for it. I came with 2 9/16 which is standard and this trailer took 2" so I had to drive 37km home to get another hitch. Then the manager had plowed the snow in the lot but made a berm in front of all the trailers so i had to dig it out of there. Then the trailers have no jack system, even though the trailer is fairly well balanced a person with any back trouble would never get it connected alone. You are only rental out there so forced to do business with you. How sad is thatDale W.
Can't believe I rent a u-haul supposedly for $19.95 a day for 3 days. Which to me is close $60. And end up paying 305. That is a fucking joke. I'll be letting people know not to rent all a fucking joke. I'll never be back.Jason C.
Very good service .FRANZ W.
Have trailers that are functional and ready to goJoseph H.
This whole experience was TERRIBLE. From advising us less than 24 hrs ahead that our pick up location was changed to a location 45 minutes away, to the lack of communication, confusion around when the trailer was actually available. I STILL haven't heard back from Michelle and her managers how to be recompensed for an additional 2 hr travel time, 3 hr delay, gas, vehicle wear, not to mention personal injury of my back!!! So very disappointed and frustrated with the whole thing.Philippe R.
There certainly is a large demand for the vehicle transport trailer, so much U Haul should make all efforts to provide more of these units to this location.Kenneth B.
Trailer was just very dirty outside. Not a big deal. Some dustiness inside that got our items a bit dirty (but was in plastic so not a crisis) I have rented a bigger, self-propelled unit In the past that was in overall cleaner condition so the bar was set high. The staff at the location were extremely helpful making sure I was hooked up properly and good to go. I will go back to this location if I need to rent again!Gregory B.
Excellent customer service!Emmanuela N.
I received excellent service from Lethbridge manager Felix! He is good.Emmanuela N.
Nothing. Keep up the good work!Kyle M.
Seriously need to put a jackstand on the trailers...very heavy to lift if by oneself. A real pain.WSP C.
The lady that booked my rental told me I get reimbursed for unused kilometres however I didn't so I paid extra kilometres for nothing other than that I'd recommend it.Justin K.
You friendly staff. Made return easy. Best U-haul location in the area.Douglas L.
Ensure the equipment is ready to go. This includes that it is not frozen to the ground; the customer is not the one to problem solve how to free it; the person behind the desk knows how to hook up the trailer and doesn't make the customer do it; and ensure when it has a pain in the butt hitch as it does, that the knob turns freely and is not bent, catching on the actual trailer with every turn. I had returned to this location as I had an excellent experience with the lady behind the desk. This time it was a different woman (I believe one of the managers) and I would NOT RECOMMEND this location based on this experience.Tara-Jean W.
Field reps are awesome. Corporate reps could learn from the field reps on how to treat customersJeff H.
Having to drive an extra 230km to pick up the uhaul cost me an extra $100 in fuel and that was very disappointing and extra cost for my move. Not very happy with the uhaul cost!!!!!Robert M.
The Trucks could use better head lights.Kayla W.
Nothing. I had a good experience.Chris S.
Nothing at this location but the head office could use some improvement.Shannon U.
outstanding service. Very personal and helpful.Gary A.
Fast, friendly and courteous service from start to finish. Thanks a bunch!Eric W.
Firstly, I was offered a month's worth of free storage at this location, but this location was not only 200km away from the location where I was initially supposed to return the trailer (Grande Prairie, AB), but this location wasn't informed of the free month of storage, nor did they have any empty units to rent to me. This was a complete clusterf#$k. This location, and the one in Grande Prairie, worked together and with me to help sort this out, which added over 400km to my already very long journey. Reassurances need to be made, and locations vetted, before offering people something that cannot be delivered. Especially since I called the 1-800 number to make sure that the storage location, in a town of 7000 people that was 200km away from my destination, couldn't be found in a city of over 70K people where I had originally planned to drop off the trailer. I get that people in the USA may not actually understand the distances involved in rural northern Alberta, maybe the company in general should talk to the people there to figure out whether or not Uhaul's plans will actually work. Props to the girl at this location for dealing with a weird and untenable situation to make things work for me. I just wasn't happy that I had to then drive over 400km to deliver an empty trailer when things didn't work out in Peace River with the storage.Catriona I.
really annoying glitchy software - took 75 minutes to straighten out a minor change in the rental contract. People quite helpful...software kept freezing.Peter S.