low tire pressure in the right rear tire. on rental and floorboard had gravel sand. They rental bay for transport was cleanCharles S.
Trailer Rental & Towing in Philadelphia, PA at Compass Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Philadelphia, PA 19104
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 9h30 am à 5h pm
- Dim : 9h30 am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Philadelphia, PA 19104
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Need bigger Trucks on SiteJessica B.
The smoothest transaction I've ever had at this location. Thank you so much!!!MELANIE C.
This process was made 100x more difficult than it needed to be. I reserved a truck at a location 5 blocks from my home for 9AM. The evening before I was told this location did not have early pick up, so I would have to wait until 11AM on Saturday to pick up the truck. Fine, whatever. At 1030AM the morning of pickup, I was told this location still did not have my truck and I would have to take a $20 Uber to a location 30 mins away because of horrible traffic that time of day because its now later. Also, I was told I could have had this truck at 9, my original time. Complete bullshit, the woman at the Belmont location was lovely but I got dicked around way too much. The compensation was adding miles, which is what should have been done anyway cos I had to go so much further to get the truck. Really annoying and just bad communication. How can a location not be available until 11 on a Saturday?James C.
Customer Service was great. Everything went fast . The return was quick. So professional.Juanita W.
I did not get the name of the customer service agent but looking at my receipt Radford Tucker at the store was very helpful and provided GREAT customer service.MICHAEL C.
Truck or cargo van need to be clean and especially it need to be sanitized present covid virus...my rental.wasnt pleasantful.due to cleaning and trash inside the storage section very disappointing.. front desk lady was excellent behaviour and quick in and out.Tayab U.
Did not have the trailer I reservedJAMES P.
It would be appreciated if all of the fee information were clearer. Why not just charge a larger flat rate instead of luring people with the nominal $19.95 and astronomical $0.89 per mile. $49.99 minus the hidden fees would still put the company ahead of the game. Just limit the mileage. I can just imagine how many unsuspecting patrons are shocked at the final bill. Otherwise, my experience was pleasant. The staff was very nice.Rhonda R.
There was no "appliance dolly" available as I had requested, and the hand dolly I had to purchase was insufficient. Other than the limited drivers side leg room in the 10 inch truck, the service was fine.NINA P.
Keep doing what you are doing.Jameselda T.
The associate was so helpful when we asked if we could get a smaller truck than the one we had reserved. Thank you!Emma A.
Tell the people at the pick up location which is the gas station that it is not necessary to hold someone up for a long time getting two more phone numbers and to speed up the way they do check in, especially when the person has already completed the check in via the internet.cynthia T.
Be more helpful with customer service answering questions especially.Donna R.
Not Really much you can do if you ask me service is Great 4****Earl R.
The app is horrible. It kept making me reset my return process. My phone ended up dying and I dropped the truck off early.Michael R.
People were helpful. Equipment was in Terri ke condition.Kevin M.
The first truck had some severe issue with the body and I had to return it after driving 1 mile. The second truck was mechanically sound but so filthy that once night came, it was extremely hard to see out of the windshield. The staff were friendly and polite.Ogden M.
Please tell me how these people at this place can lie and not remember this and that about how and when you return a rental vehicle back to them just so that they can try to keep charging you for a car/truck that is in their possession. I will never rent from this uhaul unauthorized service center again.Haroon A.
Actually so easy to rent a truck, it's really important to me and really cheap compared other's companies.Omer A.
a very pleasant experience, truck ready and waiting as promisedJames S.
Truck smelled of cigarette smoke which was gross but I imagine that is not anything that can be reasonably controlledCaroline D.
It would be great if the location worked with Uhaul to offer extended rentals on their moving trucks. For many people 24 hours is not enough time, and Uhaul should value the customer over profit and allow extended rentals instead of just pushing their U-pods. I need a rental for 29 hours, not multiple days.Christian L.
Scheduled pick up online. Got no confirmation call. Went to pick up equipment at designated time and was told no trucks were available. Had to wait an additional hour for a truck to be ready. In addition, they didn't have the correct information about my requested truck size, even though my online account information was correct.David L.
Worst experience ever as a first time mover, and will not be using Uhual again. The representatives were very nice, but Uhual itself was a complete mess.Kenyona J.