Don't send customers to places that don't deal with U-haul cash transactions. Tell the customer that there will be additional fees for after hours. If the customer is moving to a new state or location they are unfamiliar with but have used a U-haul facility in the area, don't recommend a new location especially one that is closed and not a U-haul facility. No one wanted to take accountability for this incident.
Audrey W
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Philadelphia, PA 19132
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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Lock box for Truck share not set up upon arrival, equipment was not clean and smelled of smoke
Weijie LIt would have been great if the price I was quoted was the same price as the one I received when the day of the appointment came, and also I was notified ahead of time that I would be charged extra for certain miles. Please also make gps navigation devices available so that people won't have to use their phones.
Kimyhana PThey didn't log my drop off so it looked like I dropped it off 1.2 days later than I did.
Elizabeth ATHERE WAS ONLY ONE TRUCK AT THIS LOCATION AND IT WAS GRAFFITTI NO GAS WAS IN THE TRUCK AND IT CHARGED ME FOR A DAY I NEVER USEDTHE CUSTOMER SERVICE WAS THE MOST HORRIFIC EXPERIENCE I WAS NEVER ASKED FOR MY ID NO ONE CHECK THE VEHICHLE I TOOK A PIC OF NO GAS THE CUSTOMER SERVICE WAS TERRIBLE IT WAS SARCASTIC THE TRUCK DID NOT RUN RIGHT AND THE ENGINE LIGHT CAME ON I TOOK A PIC NO ONE IS HELPING ME MY CONTACT NUMBER IS 215-526-1782
Eartha J