Truck itself really ran smooth. However: This was not a great reservation pick-up or drop-off experience. Didn't know everything needed to be conducted through the U-Haul app; reservation pick-up location was incorrect - the confirmation email told me to go to Chelten Ave in Philly when the correct address was really on Armat Ave. showed up to Smoky's return location prior to their close of business to deal with actual humans, but that experience wasn't much better. I will not be doing another e-rental again with U-Haul. Truck smelled of cigarettes during time of pickup. Also, truck did not come with the dolly and moving blankets that I paid for with my reservation, so I overpaid for this contract.
Katie S
T&T Auto Inspection LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Philadelphia, PA 19144
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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I have been extremely disappointed with this service. It took them 1 hour 45 minutes to release the truck. I paid my movers for 2 hours whereas all they could do was 30 minutes because of the delay with the truck. I will never use uhaul again and will ask to be compensated for all the hours I paid the movers .
MURAT OContinue to provide easily accessible service
Tracie CIt’s okay
alhagi jThe vehicle was VERY noisy. I think the driver side door seal was the issue. I had to yell to be heard while driving.
CORDELIA S