Although the individual working at the sketchy auto shop was nice and pointed us in the right direction of the uhaul, it was all downhill from there. After loading it with my items hours later, it was discovered that the battery was dead. Instead of waiting for roadside assistance (which I'm glad we didn't because just you wait), we jumped it ourselves, let it run for awhile and then got one more round of items. It wouldn't start AGAIN 2 minutes later - delaying the day by at least a few hours. Then, the next day, on the road to the next destination (2,5 hours away from home might I add) the fucking piece of shit 10' truck we originally had DIES. Well, the engine does at least. It won't accelerate after a random check engine light and tire pressure gauge pops on mid way through the 8 hour drive. My dad is left stranded on the side of the road. The proper steps are followed, roadside assistance is dispatched, and we think all will be well soon. Wrong. Roadside assistance CANCELS without telling my dad and the safety officer and the Virginia State police that pull up behind my dad tell him he's going to have to pay for towing to move the vehicle since it's on the side of an entry ramp to 77. He pays $150 for towing (which we still haven't been refunded) and they tow him to a uhaul distributor. He finds out the roadside assistance CANCELS and he (rightfully so) gets angry. The uhaul distributor (since he's friends with the cops) is nice enough to help my dad swap trucks to the only option left - 26'. My dad loads it himself (because he has to) and then drives once again (with a 4 hour delay because of this). Roadside assistance sucked so fucking much and I will NEVER be using uhaul again <3
Morgan C
H&D Cycles
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pittsburgh, PA 15204
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DERRICK BThey guy was super nice. Location was not what I was expecting but all was good.
Annette GAfter I picked up the U-Haul and drove it over 3 hours, kept it at my house overnight, dropped it off, the drop off location called to ask me “if I left a potentially loaded gun under the seat”. I will never rent or recommend U-Haul again.
Jamie BExtremely easy and straight forward! Clean U-Haul and zero issues. Would definitely do this again!
Lisa C