To begin with, this was NOT the place I requested to rent from and mistakenly I went to my requested location first and they tried to get me to rent from them even though my reservation was for elsewhere. I went to the correct location and it was a ramshackle garage and a horrible dirt driveway with very little area to pull in. My cell reception was awful and it was taking forever to begin the check in process, which turned out to be the worst experience of my life!! I had to once again take pictures of my license as well as myself, I entered one of the requested phone numbers for verification and it was checked off on the app but evidently, when I finally called customer service, it did not go through so it wasn't called. This is ridiculous in itself due to the fact that so many people will not answer a phone call with a number they do not know, even if it does say uhaul in the caller ID they think it is SPAM or a telemarketer and won't pick up, as in my case! This entire process took me well over an hour past the time that I was to meet people helping me to move things! Finally the CSR bypassed the bullshit so I could get my keys and finish the damn process. To my surprise when I checked out I had taxes on my bill! What taxes, we were in NH! When it comes Dow down to it, it would have been better if I had hire movers, which I will next month! I will never use U-haul again in my life!! Horrible experience!!Lynn S.
TMT Auto Sales And Service
(U-Haul Neighborhood Dealer)
Pour nous contacter
Plymouth, NH 03264
- Mon–WedDe 8 h am à 5 h pm
- Thur–FriDe 8 h am à 8 h pm
- Retour client 24 heures
Services dans cet établissement :
One-Way and In-Town® Rentals in Plymouth, NH 03264
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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It wasn't well marked and we had no cell signal.Aileen E.