I would not recommend using the app to anyone. The truck itself was great. Ran great, clean and it looked like a brand new truck. But the app was horrible. Nothing worked I had to call customer service and then the truck share number nothing about a mobile pickup was easy or convenient. Also the app say a rep will call you before your pick up. I was never called by anyone. I had to call myself to confirm my reservation and if I did not I’m sure I would not have had a truck on Labor Day weekend and would have been stuck without one. And I mad my reservation a full week in advance. I am assuming I would have been stuck without a truck since 1. No one called me and 2. My original pick up spot was changed which makes me think they had to scramble last minute to find me a truck. You’re better off just going to a store actually renting it through them. Because the app was a disaster.
Matthew C
Grants Martial Arts
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Plymouth, PA 18651
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisFirst off this place is super dark and there is no light at all and it looks like its in an alley. Super dangerous place not ok. I thought i was in the wring place and not even a sign up only a key box to drop off and them they want you to ale all these pictures of the truck in the dark this is crazy they inly thing i like is that it can be drip off any time its a 24 hour drop off location. Again to dark cant see anything and super dangerous cant see anything.
Efrain SKind of odd location for drop off with no personnel
BRYAN WAbove and beyond with a good sense of humor. He was super helpful, and there were no questions he was there for customer service. Would recommend.
Larry SThe owner was amazing! I didn’t have the correct adaptor and he gave me an extra personal one he had.
Nathan V