This location was great. The worker at this location was very helpful and hitched up the trailer. Scheduling is where my nightmare began. I was called the day before my pickup and was told that my pickup location had changed. This meant that I had to drive an hour and a half out of the way the morning I had people at my house waiting to load my truck. I also had my truck that I rented to a larger model. Which for my case isn't a bonus as this used more gas on my drive across the country. I wasn't given the furniture dolly or furniture pads at pickup. Scheduling said there was no other options if I wanted a truck.
Owen B
DF Beaton Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Port Hood, NS B0E2W0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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The location is excellent and the equipment is great and very clean. I was not going to submit a review, but since you keep asking me I will say something here. This was the second time I used your service. As in the first time I was not given the same equipment I had asked for. This time I asked for a 10 foot truck with a tow dolly. I was then offered a 20 foot truck with a car transport. The 10 foot truck was already bigger than I needed. I could not possibly turn a 20 foot truck and car transport around, or back it out onto a busy street from the small area I had to load it in. I was forced to search for a 10 foot truck an hour and a half in the wrong direction. There was no option for me to get anything to tow my car at that location. I ended up driving the truck to my new address, then driving 8 hours round trip to go get my car and bring it to the new location. As a senior on a low income, this extra amount of money for gas for the truck and then my car is a hardship for me. Shame on you U-Haul for not having the equipment available on the date of the move that the customer reserved well in advance. This practice of giving out equipment to the first in line, and leaving others with equipment that doesn't work for them on an already stressful day needs to stop!
Carrie MJust another odd place to drop off a rental vehicle. Just not a place that would typically rent vehicles. It doesn’t represent what U-Haul is all about, but if that’s your business model then so be it. Good luck!
lane bSeamless drop off Ryan was friendly and professional. I would definitely recommend this location.
Carolyn FAwesome customer service thank you I would like it very much if someone could send me a receipt for both payments please and thank you. I will be recommending you to my friends and family members for sure thank you again. We could possibly be needing a truck again real soon and I look forward to dealing with you again thank you Yours truly Catherine Doyle
cathrine d