Third party not very helpful at all. it took me 40 minutes to pick up the truck. Also, when returning it, same thing.
JESUS E
23562 Ford Road Prop LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Porter, TX 77365
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisWe were moved to this location bc a 10ft truck wasn’t available at the location I had made my initial reservation. We got there and there was a 10ft truck waiting for someone else but we were upgraded to a 15ft truck for the same price. Okay not a big deal except the 10ft truck was still there in the same place when we got back which overall just would’ve been easier to drive and pack myself. Again not a huge deal. However, When I returned the truck, the counter guy doing our return seemed less than capable and was charging me an extra $50 and kept saying he’s not the uhaul guy and to come back in the morning to get it fixed. That was $47 more than I should’ve been charged. He initially said the rental was $46 which I explained per my receipt and contact with uhaul the rental was still 19.95 bc I had been upgraded due to lack of 10ft trucks available, then he changed it to a $50 up charge for gas when I had returned it with more gas than I had rented it with. Then he changed the miles to be far more than I had driven, and he kept saying “I’m not the uhaul guy come back in the morning and he will fix it” and I finally had enough and asked him to show me the charges and finally left with the correct extra charge which was less than $4. Horrible customer service and experience. We will not rent from any place that is a uhaul 3rd party vender.
Michelle WAll the information didn't transfer from the original location so I had to wait for all that to be entered. Ease of getting in and out of the location wasn't the greatest.
JEFFREY FNot the most ideal place to drop off at night, but other than that, couldn’t have asked for better. Clean and functional truck and quick/easy pick up and drop off
Matt CSee customer service notes in system. A/C did not work. Not happy.
David O