muy buena atención todo fue muy rápido recomiendo este lugar
Jose t
Sauls Auto Repair LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Porter, TX 77365
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisDon’t charge an extra day for one way trips . I had the trailer for two days but got charged for three and was told it was U-HAUL protocol.
ADONIS JI reserved a truck and a dolly online in advance. When I arrived to pick up my rental, the truck I had reserved was blocked in by a trailer. While I was waiting, the employee unhooked another truck from that trailer and brought it to a customer who had arrived approximately five minutes after I did. In my experience renting from this company, the equipment I reserve is usually already inside the truck when I arrive. That was not the case at this location. Instead, I had to go inside and ask for the dolly I had already paid for as part of my reservation. The employee informed me that they only had one dolly left and that she was giving it to the customer who arrived after me—even though I had already reserved and paid for one. She also told me there was no way for her to remove the dolly from my reservation, which means I was charged for equipment I never received. Now I have to wait for the general manager to remove the charge and issue my refund. To make matters worse, because my truck was blocked in, I had to carefully maneuver my way out of the parking space while trying to avoid hitting the trailer directly behind me. The entire pickup process was frustrating, inconvenient, and completely avoidable. Unfortunately, the customer service made the experience even worse. The employee was unfriendly, unwelcoming, and showed no interest in helping resolve the issues. She never smiled, apologized, or demonstrated any concern for the inconvenience I experienced. I have rented from many locations over the years, and this was, by far, the worst experience I’ve had. I cannot understand why this location operates this way, and I hope management addresses both the poor customer service and the lack of organization to prevent other customers from having the same experience.
MICHELE WService is outstanding at Saul's.
Connie HVery efficient and professional.
Anthony W