The self pick-up / drop-off via the iOS app is a really unpleasant experience. Second time using it and there's nothing but constant issues. As a web developer myself, I wish you good luck my friend.
Trailer Rental & Towing in Portland, OR at U-Haul Storage at Columbia
Moving to or from Portland, OR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Portland, OR 97217 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Portland, OR
Cargo trailers in Portland, OR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Storage at Columbia!
Utility trailers are perfect for towing large or oversize cargo in Portland, OR 97217. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Storage at Columbia provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Portland, OR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Portland, OR online today!
Trailer and Towing Supplies
The staff are great no improvement needed!
Anita was awsome
Clean, Inviting, and the staff was wonderful! So wonderful to see the building sanitized and safe with all this happening lately. I would recommend them to all my friends and anyone who will listen! I hope they all get raises, Thank you!
We booked a truck online at a more convenient location but upon arrival there was no vehicle that would support our need. For that reason we were sent further out and ended up having to pay for the experience. I felt disappointed that this happen and there was not further support provided.
Great people very nice and friendly. Quick service had what I requested ready by the time I got there.
My go to U-Haul in Portland. The service is exceptional. The staff is always friendly and helpful. It's also a large and we'll maintained facility.
Usually have good experience here. Today attempted to use no contact rental. When I arrived was told I had to go inside to compete rental. Rental agent first told me contactless required 24 hour notice. He said â€œyou just made reservation an hour agoâ€. When I pointed out that website never mentioned that requirement he backtracked and said it has been â€œtoo busyâ€ to put keys in box. I would point out that when I arrived one employee was just standing outside smoking so not sure how busy they really could have been. There are lots of uhaul franchises in the area. Iâ€™ll try one of those in the future. Donâ€™t appreciate paying more for locations inability to follow proper polices.
The General Manager - Chloe - Annita were all amazing. I am a 25 year Navy Veteran and have used hundreds of UHaul facilities. By far the best, cleanest, and most professional UHaul facility I have ever worked with... Michael
very long wait time with 3 people in the store waiting and no one at the counter and no one seemed to know where they were or when they were coming back. Then 2 people came and started helping the customers but they were not wearing masks and all 3 of us customers were. When one of the Uhaul service persons coughed (into his sleeve) we, the customers felt very exposed. Have your people wear masks and protect them and your customers! This is a pandemic, read the science behind virus transmission.
Excessive rental tax was charges that wasn't on the original quote.
Thank you guys.
I didn't even have to go inside as the friendly and helpful employee outside, directed me where to park and told me that my receipt would be mailed to me. I received the receipt later that day. Dropping off couldn't have been easier.
The staff was very nice and professional. Thank you for your help!
Uhaul needs to be providing safety materials and requiring their employees to wear masks and gloves and sanitize the interior of trucks that they touch with their bare hands. It's unacceptable right now to do anything less.
The website sucks terribly and I will not rent again from Uhaul until it is fixed. It took me over an hour to check in and out.
They rented our truck to someone else. After I called to confirm my reservation. We are social distancing and I needed to visit a second location. Awful experience.
Normally I wouldnâ€™t mind if the vehicle wasnâ€™t immaculate but during a pandemic like this I was disappointed to see signs that it hadnâ€™t been thoroughly cleaned since the last renter. There were food crumbs in the door pockets and grime around some of the major touch points like the radio buttons. The truck wouldnâ€™t track straight on the highway without constant micro adjustments. It either needed an alignment or the tire pressures werenâ€™t right. I was charged for two days even though I dropped it off within the 24hr window. This apparently was because whoever was accepting the return didnâ€™t get around to it until a half hour after the window. (I was told I could leave the truck at the drop off and didnâ€™t stick around for this). I had to call to get it reversed, which went smoothly itâ€™s just annoying that I had to check the receipt and follow up. I also tried using the mobile truck pickup for the first time. This system needs some serious work. It gave me an error multiple times and no one came out after I clicked â€œIâ€™m ready for the key.â€ I had to go inside and get in line anyways. Whatâ€™s the point of this feature? I was hoping I could use it to distance myself from workers and pick up the vehicle like many of the Car2Go style vehicle shares around the city but no.
Never. Never never never. I was promised a 50 dollar dropoff incentive due to returning the truck to this location. I never received the credit. Then I contacted the customer service line, then truck share, then traffic, all of which informed me it had to be credited by the final location. When I called Columbia, I was told there was no credit, no notes in the account stating there was any credit, and he saw no reason to give me the promised credit. Understand, I did finally get the credit. After; telling me they weren't going to honor their word for over 25 minutes, the man claiming to be the branch manager, who had me almost to tears, finally "found" it in their system. It was a horrible experience, and one in a hundred or so times that made me wish anyone, literally ANYONE, other than this company, offered similar service and rates.
Have drop-off facilities in case the web app or Internet site is not working as was my case.
I ordered a dollie and a hand truck. Hand truck was in truck with a seal. We were billed for both and we had the truck for 2 days. There was no dollie but was charged $14. We did not need a dollie until our 2nd day we did not have it. I was going to call the uhaul store just so bussy one thing after another and the day was gone. It was my fault for not noticing we did not have it when we picked up truck and I should of stopped what I was doing and call the store. So I got stuck paying the $14. for the dollie. I consider my self fortunate I was not billed for not returning one just got billed for rental not replacement. I will do a better job paying attention. Thank you for not paying attention checking equipment back in.
This is the best location I've ever been to. The staff is super friendly, and AJ was great.
My experience today was absolutely horrible. I likely won't use uhaul again. 1. Apparently I owed $70 from a ticket EIGHT YEARS AGO? A. I'm next to positive I paid this ticket at the time to the city, and didn't owe you this money. And B. even if I did owe this money, the fact you never bothered to even try to collect this from me or inform me of this, and waited until the day of my move to prevent me from using the mobile rental process while I'm outside AT the truck trying to get in -- and now I'm having to be juggled between departments on the phone for 40 minutes to get the info I need to pay this so I can.... 2. Try to now use the mobile check in process, but because it took me 40 minutes on the phone to pay you $70 from 8 years ago you never tried to collect until now, it's past my time frame for the rental so it won't verify my identity? I use the chat feature and send in multiple pictures of my drivers license to no avail. So I have to call again and they finally verify me, telling me "oh this just happens when it's past your rental time." Yeah I'm past my rental time, because I was just on the phone with you all for the last 40 damn minutes, so great, now I've been dealing with this for an hour and I can FINALLY get into the rental except.... 3. Now the key code for the Vans Gas Station uhaul lock box doesn't work. So I can't get my key. So I need to call again, and the re-route me to go to this location on Columbia much further from my house to pick up the rental, and now I need to deal with people face to face during the pandemic. Suffice it to say, the experience with the mobile check-in was abysmal, and while the folks on the phone were very helpful -- I really think you all need to re-think when you message people about past due amounts (like, you know, when I booked the rental days ago instead of when I go to start it the day of?)
Very happy thank u great location easy-going
U-Haul was dirty in the area above the cabin when receiving and we were double charged for our reusable shipping containers. The $39.95 charge turns out to be over $200 with fees. Never using U-Haul again and will warn my family and friends refrain from using as well.