The person did not even show up to receive in the equipment. Had to report them several times to U-Haul management. We had to take pictures of the equipment and location as evidence that it had been returned also in order to receive our deposit back. We will never ever use Poyen Arkansas U-Haul location again. If you want to improve this location, please get new management. Merci.
Larry W
D&R Auto & RV Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Poyen, AR 72128
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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The truck was extremely dirty and smelled like a wet dog. There was dog hair everywhere and the truck was low on fuel.
Susan KThere were little to no instructions and there was not an attendant during times I would consider working hours (Friday 4:20 pm). It was very uncomfortable to just leave the trailer however with the help of UHaul over the phone I felt better about returning the trailer. My concerns with not having a person there to accept how could that prevent anyone on a busy highway from stealing the trailer itself. That was my biggest concern when returning.
TAMARA MTerrible choices of trucks and pick up was awful. Didn’t have my equipment and called the number and they didn’t answer just simply texted me saying they would call me back but never did
Briana MJohn met us at the pick up location to make transaction easier! He was great, easy going, and so professional!!!
Janet O