while doing the mobile check-in, the key locker didn't have my rental key so I had to get inside the store. The lady at the counter clearly was waiting for me to come inside, she acted like I was an idiot about not knowing where the key was. Not welcoming, rude and no face covering. Just asked me: is your last name ---? and handed me the keys w/o saying anything else that I even had to asked "I am sorry, am I done?"... It just take few seconds to be cordial with someone that crosses your path, especially to the customers
Location de remorque et remorquage à Prosper, TX chez U-Haul Moving & Storage of Frisco Prosper
Déménagement en provenance/direction de Prosper, TX? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Prosper, TX 75078 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Prosper, TX
Les remorques fermées à Prosper, TX sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Frisco Prosper!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Prosper, TX 75078. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Frisco Prosper représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Prosper, TX conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Prosper, TX !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Truck exterior needed to have tires rotated (bumpy ride) and to be washed as bugs on the windshield hindered some views. Otherwise the truck interior was cleaned. the staff was very helpful.
Well organized. Pickup and return was a breeze.
The trailer we had was defective. It wouldn't grip the ball and gave us a ton of trouble. The passenger tail light on the trailer was also glitchy. A Frisco police officer stopped us because it wasn't working but when he walked back to his truck he came back and said it was on again. You might want to check that hitch and wiring.
I rented a trailer and then turned it back in within 30 minutes because we didn't need it. But still got charged and the wrong times on the final paperwork. I will like a refund. But no I will not refer but that doesn't matter. They are the only ones in the area.
Josh and his staff run a great operation they take care of my every time for my rental needs.
Always return truck to a closer location because you will charged additional mileage fees.
It's surprising how much I visit this UHAUL to purchase materials and rent trailers lately. It's the closest location and always has what I am looking for available. My only complaint about this location is the customer service. I have left a previous comment regarding certain employees that act like they are going out of their way to do what their being paid to do. Not just that but act as though they would rather be anywhere else on the face of the earth than at UHAUL providing customer service. It's ridiculous. It's not hard to smile, speak clearly, or even get from behind the desk to show me where something is or to ask someone to hook up my trailer and not make me wait 20 minutes outside. That's all thanks.
Excellent service and easy drop-off. Would definitely rent and return from Prosper UHaul
Thank you for great service
Front desk young ladies were more concerned about ordering breakfast tacos and carrying on as in their hs cafeteria than a place of business. That was of course until the young man walked in from the garage area and their attention was turned to him. I had to redirect the front desk person twice to please focus on our business transactions which she responded with contempt. The young man to his credit stayed professional and assisted in getting me on my way promptly. However he did fail to ensure I has secured the moving pads I required for my move. Therefore I forced to resort to utilize household blankets etc for my move. All together this has to be the worst experience I have experienced with Uhaul yet. I have definitely noticed a steady decline in the customer service at Uhaul over the years but this is a new low. I expected the prosper location to offer I higher level of service seeing how it's such a growing area. I own a service related business, I have over 30 years of customer service and management experience so I do understand basic customer service.
Outstanding customer service! In and out very quickly!
At the last minute, the truck i was supposed to have received was changed, however; the contract was never updated. The gas chart was completely different, as well as the truck number and mileage that was to accompany the vehicle I drove. This turned into a headache when trying to return the vehicle.
The tank was not full. The ban was very old and the breaks were not working properly as well as the steering wheel. The representative was a 5 star. But then she couldn't find the key to my van so she went to the back and brought me another van. It was not full of gas and the breaks were not working properly as well as the steering wheel was very loose.
The self Check-in was very inefficient and it took 25 minutes for me to get the car. That was even after I pre- registered at home.
Staff appropriately, do not let lines of 10 people stack up. Some people are on deadlines. I will not use uhaul in the future. Personel were excellent, simply understaffed he needed about 2 more to keep lines decent
The agent did not listen to me when renting the truck. She misspelled my email address. When did return the truck they guy did verify and correct it.
Truck was switched buy an employee because it was hard to get to. Assured me the dolly and furniture blankets were already in the back of the truck, they were not. Put my move behind schedule because I had to drive up there the next morning to get these. Original truck was never removed off the reservation so I found out I was being double charged. Waiting on them to fix this.
Friendly, helpful and always understanding
All good except the truck was pretty dirty in the cab. The box was clean. The cab was not clean and the windshield was dirty inside and out
Trailer had ropes tied to walls. Most shocking half your people where not wearing mask at the counter and none of the people on the lot.
Everything was very satisfied
The entire crew when I picked up which was was 3 people were all a nightmare to deal with. I waited 8-10 minutes to be helped while one person waited a on a mover renting multiple trucks. Ans the other two talked to each other. Once I was finally called on the woman I dealt with mumbled so bad I couldn't hear a word she said. Then I was handed off to another woman who also mumbled and never looked at me so I was never sure if she was speaking to me. No personality no thank you'd nothing. The original girl who first called on me was the one to hook up my trailer. Which was I a very small are since there was equipment sitting everywhere and she gave zero direction so I ended up having to move 3 times. Being disabled this pissed me off! Then after I finally get there I'm asked to hook up the trailer myself. After which she kept mumbling about something I had to ask her 4 times and finally she said you need a connector adapter. Which I had at home she said in a nasty way â€œyou just wanna come back without the trailer?â€ No one explained I wasn't allowed to leave without lights otherwise I would've made sure I brought my adapter! So I was so glad that I Uhaul over charges about 50% for those ! This entire crew needs to have some serious training on how to speak and deal with customers. However the drop off crew was super nice and competent!!!? So go figure.