Thank you to all of you for being so welcoming to my husband and all of our needs. Have a wonderful evening thank youLESLIEMANNING W.
Trailer Rental & Towing in Purcellville, VA at Valley Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Purcellville, VA 20132
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Purcellville, VA 20132
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The app did not work when we tried to return the truck, so I had to call customer service to check us out manually. In addition, we rented the truck for two days but that didn't show up in the system so I received a few calls from the location saying I had to return the truck a day earlier and I had to sort it out with them.Mathew Y.
Get more help.john M.
All I did was park the truck/van and turn in the keys but the folks there were pleasant and made it easy.JOHNDOUGLAS H.
good customer serviceMartin O.
Easy drop off location.Erica H.
Nice people. Truck rental was a breeze. Informative and helpful. This is not a 24 hour place, so plan accordingly.Laureen M.
Great serviceREBECCAMARIE K.
Nothing. Everything was a good experience.Sheila F.
Hire more people like the guy there! He was so helpful and friendly when we picked up the truck and next day same guy and same great service! Last uhaul experience was poor but this place and this time was 5 stars! Thank you!Kevin L.
I had a moving truck reservation for the Leesburg store at 10am. They didn't have my truck--and the staff person knew it the day prior and did nothing. They sent me to Purcellville to get a truck. Upon arrival, there was no truck for me. I spent 10 minutes on hold three times trying to find an answer. No one picked up. Ever. This is the worst customer service I have ever experienced. Moving is stressful enough.Brian W.
It took me over 2 hours to pick up the vehicle because the app wasn't showing my reservation even though customer service had it in the system. I was also put on hold 3 times with customer service which totaled 45 minutes. Once I finally got the truck and opened the roll up door it got wedged in the top and required two of us to get it unstuck. All of this was documented with customer service last night who said I should hear something from the regional manager. As of now I have not heard from anyone. I believe I am entitled to a full refund. If not I will never do business with U-Haul againDonald L.
Good service and very convenientLesdy L.
Love the convenience to my home. I'm a Realtor, and occasionally need to rent a cargo van to move staging furniture, etc., for my listings. So much better than multiple trips in my personal vehicle.Dermot W.
Person was nice but place smelled of smoke. Mostly not happy with U-haul as I had to drive an extra 25 miles to pick up truck from Purceville location.when one was not available (as promised previous day) from Sterling location ... was told gas was 5/8 tank and then was charged $7.50 for gas at return place even though I drove extra 25 miles to bring truck to house and returned with 5/8 tank.Donald D.
The app sucked. Spend over an hour on the phone trying to pick up truck. Return I still couldn't use the app. Would not pick up after hours again.Ann W.
Everything was just perfect....easy pick up ad easy return!Virginia E.
fast, friendly and on time.Todd P.
Customer service was great! The gentleman that helped me was super attentive to my needs and concerns. Truck was clean and found no problems with it. Thank you!Nathan G.
Everything was great, except when I called the 1 800 number to ask a question. I was on hold for 20 minutes to ask a 20 second question.Norman P.
Gentleman received the truck in a very timely and efficient manner.Richard S.
I had the biggest issue with the truck not being cleaned and the app not working.Jack P.
Very easy, will use again.Brian F.
Valley storage is so convenient and trucks are always ready to go.Shaun M.
Although the location is out of the way and does not have very direct expressway access, the gentleman working was very friendly and helpful. He was thorough in his review of the rental information.Emily B.