The clerks at the liquor store where we picked up the U-haul didn't know how to get us the keys. They had to call a manager to help us
MARK M
County Market 244
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Quincy, IL 62305
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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They are open later than 6pm but uhaul doesn't know that. There for you can't reserve one, which you have to do 1st. I would have picked up the truck at 6:30 pm, but had to wait till 8am. Bummer
Gerry DFirst off, I feel no ill will towards the employees. They were all doing their best with the tools and information they were giving, and were very kind considering how awful this experience was. However, I hope to never have to use UHaul again. The app didn't work the entire time I was trying/renting the truck, so UHaul employees were calling me in the middle of my move trying to get the contract finalized. The truck I rented had a flat tire, which I had to fill up myself in order to get it off the lot and to its destination. I paid for a dolly, but the truck didn't have one when I opened it up. And the cleanliness of the truck was less than spectacular, both in the truck cab and the container itself. Absolutely abyssmal experience. I will never use UHaul again unless I have literally no other choice. The employees did the best with what they could, which is why this review is 1 star and not 0.
Patrick VThere was very little inventory at site which made it a little difficult to find
Holly Jall went very good
Tim G