Ensure a more streamlined check in/reservation process along with requiring your locations to have reliable internet and phone service to complete the transaction. In addition there should be a localized backup procedure if the online system isn't available.
Michael D.
Trailer Rental & Towing in Quinton, VA at March Mini Storage Inc
(Concessionnaire U-Haul dans le voisinage)
3301 New Kent Hwy
Quinton,
VA
23141
(& Henpeck Rd)
(& Henpeck Rd)
Pour nous contacter
3301 New Kent HwyQuinton, VA 23141
(& Henpeck Rd)
Services dans cet établissement :
Heures
- Lun - ven : 10h am à 3h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Quinton, VA 23141
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Keep track of your trucks. I reserved it in Mechanicsville and 10 minutes before I got there, I was updated to Quinton, Va.
James D.- Rating:
- 1.0
The amount of political signs/ political memorabilia was excessive, and the woman running that location has a sign on the door stating she will not wear a mask and to enter at your own risk. It also took 45 minutes just for her to do the paper work required for me to rent the trailer I was picking up. I won't return to that location.
Jesse F.- Rating:
- 3.0
At the time of rental I was advised if I returned the rental earlier than the allotted 4days I would only be charged for the days used. I turned in 1day early and was advised I would be charged the full 4days. Very dissatisfied customer.
Terry H.- Rating:
- 3.0
The office is located inside a realty office and washard to find. No U-Haul signs were visible from the road.
Takashi E.- Rating:
- 5.0
Very nice staff, I was in and out and on my way in no time. Drop off was just as easy, would definitely recommend this location if you are in the area and need to use the Uhaul services.
Jerry H.- Rating:
- 1.0
Did not receive dolly, hand truck or furniture pads. Online and app both extremely time consuming and difficult to use. Staff on both not friendly
Trevor P.- Rating:
- 3.0
I did not feel welcomed by the receptionist
Wilhelmina C.- Rating:
- 5.0
Your app is terrible, on line check out horrible and the truck was dirty. Had nothing but problems with reservation. pickup and return. Terrible experience.
donn D.- Rating:
- 4.0
no problems at all, and everything.
Thomas G.- Rating:
- 3.0
They gave us the dirtiest truck on the lot. Both inside and outside. The Bed of the truck was filled with dirt and small pieces of metal, which we had to sweep out. Within 2 hr of getting the truck, we had a flat tire and had to have a UHaul roadside service come and put a new tire on the truck.
John K.- Rating:
- 5.0
A 6 x 12 trailer with brakes should have a Jack to lift it up and connect it. Way to heavy empty for one person to connect.
Michael S.- Rating:
- 2.0
We ordered a dolly to help with our move, it was not in the truck when we picked it up. This made our move difficult. Also, the code did not work to access the key. We had to call support for assistance. Not a great experience.
Crissann M.- Rating:
- 3.0
The driver and passenger side floors were very muddy I took pictures of it when I Ranett the vehicle I did brush it out but it still looks dirty to me. I alsoThought I rented a flat dolly but you guys gave me an upright one. Other than that everything was fine
Michael B.- Rating:
- 5.0
I requested an appliance dolley but it was not delivered and I still got charged for it.
Patrick S.- Rating:
- 1.0
I had many issues picking up my uhaul had to drive 30 minutes after my guarantee was incorrect. Then never got my 50$ refund because they don't care I will never recommend uhaul to anyone
Ammon David S.- Rating:
- 2.0
If a customer orders moving pads and you can't provide them, then you should tell them in advance. Also dirty trucks are a poor image.
Carlton H.- Rating:
- 5.0
You can adhere to what Uhaul says it's going to do in its calls
Angel Q.- Rating:
- 2.0
Better markings on U-Haul office, as actual trailers / trucks are on the opposite side of a highway
John H.- Rating:
- 4.0
Same comments as pick up location.
John D.- Rating:
- 1.0
Location was changed three times and turned out to be a 2-hour drive from where I requested pickup. Nothing was said about this, up front, the location of pickup just kept changing with the usual excuses, "lots of holiday use." Location was out in the middle of nowhere.
Lynwood G.- Rating:
- 3.0
Very easy access. U-Haul is not their primary business, so there were some computer access delays, but the staff is friendly and the environment is welcoming
Brian B.- Rating:
- 4.0
Nothing
GLENDA C.- Rating:
- 4.0
My experience with the self-checkout was horrendous. I spent 1.5 hours on the phone with customer service establishing checkout. This extended and already long day. Checking back in requires customer service again. As well, the check in location changed. Whether it was the holiday period or the on-line app, I would never recommend this feature from Uhaul.
AARON H.- Rating:
- 3.0
Went to return truck on same day I rented, couldnt find drop box. Called uhaul help line. They said trucks on one side of the road, office for drop box on the other. So dropped key. When I clicked on info for receipt my acct says zero. I returned truck to drop off point same day I rented. With full tank of gas and my limited mileage of 40 miles. Not sure what is going on? Please contact me if any questions? I also called the business owner and let them know. Thank you have a good day
Lori D.