Dave was very knowledgeable and friendly and very hands on who took care of hooking up my rental trailer !
Theidore K
NorthBeach Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Racine, WI 53402
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 5,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisDave was great! Even being there when the location is closed.
Bailey WEverything with the location was great, the reason I may not return to U-haul has to do with your logistics group. I rented a trailer from a very local location because I had a tight time window to pick it up. The day before, the local guy texted me and said he would not have the trailer, that someone didn't return it and to call the logistics group. I did and after a long wait, I spoke with a woman who could not have had a more care less attitude. She said I could rent a trailer on the opposite end of a town 2 towns away from me, a 40 minute drive, one way. I told her I didn't have time to go that far and she said "do you want it or not??", As I was thinking about other options, she started laughing. I said "I am glad that you think this is a funny situation" and she said "I am not laughing at you, I am laughing at my coworker", to which I responded "very professional". She wasn't willing to offer any other options, maybe help by having someone bring the trailer to my originally reserved location or anything else. I was so mad I wanted to cancel my reservation, but I didn't have alot of options at the last minute. The location I picked it up, the guy was great and he was very apologetic (even though it wasn't his fault). I could not be more disappointed in your system, luckily you have some good to work with local people or you would probably lose your entire business.
Dennis ZThe gentleman that is in charge seen me struggling with the lock and came outside to help me...(mind you it was after hours) and he still was gracious enough to come assist me with the key lock!!!
RAQUEL MDave is great!
GLYNIS K