I wouldn't do a contactless rental again. This was a closed car wash location with a lot full of old cars making it unclear where to park a 20ft truck. There was no personnel at this lot
Rhonda E
Advance Auto Resources
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Rantoul, IL 61866
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 1,5 - Cote moyenne des clients
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Had to hook up myself. No one there I had to Waite for them to show up. Very dirty place. I would like to request a refund of some of my rental.
Marc LLocation was closed at 07:15 pm, sign said open until 08:00 pm.
SCOTT HThe app would not work to let us return the vehicle. We had to call and then access the website to return the vehicle. Again took 30 minutes to return by the time we got the tech to work and took all the pictures. U-Haul is the cheapest way to move but it seems like the App should work better. Or at least people should be told it will take awhile. Frustrating to get to the end of a hot tiring day moving and run into snags.
Daniel SI got charged a $20 after hours drop-off fee when I had a 2-day reservation for the trailer. At no time was I told about this charge during the online reservation process.
SANDRA B