Called the store, they told me the system was down and I couldn't get my truck until 3pm, I was supposed to pick up at 10 am. Told me to do it on line. I did, system worked, tried to get the keys, told me he couldn't, they aren't uhaul, that the keys should be in a lock box and he had nothing to do with it. Was extremely rude. I called Uhaul direct, told them all I wanted was my keys, she called buttermilk, while I was on hold, came back on the line and told me to walk in The store, the keys were hand carried. I walked in the store, there was a different guy on the phone holding my key, I said those are for me, he looked at me, got mad, handed me the keys, very rudely said have a nice day and turned around and walked away. This store should not be representing Uhaul.
Michele L
Buttermilk Acres
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ridgecrest, CA 93555
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Clerk was nice but had no knowledge about checking in a truck.
MICHAEL BDrop off location in buttermilk acres was easy and employees were accommodating when turning in after hours on a Sunday. This is a great drop off location as it is located inside of a gas station so when turning in your box truck, one is able to fill up to the recommended level per your contract before completing the return.
Paul LCharged me for 6 gallons of gas. I drove only 20 miles and put in 2 gallons myself. Definitely scamed me
Ralph MGreat customer service
REGINA B