I think the stating Gas and mileage were not accurate and I was over charged. he contract was sent to my phone which I did not have with me at the time of rental so I couldn't verify what was on the form. But I took pictures shortly after taking possession of the truck and it doesn't match up with what the contract says.
Jeffrey P.
Lozon Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in River Rouge, MI 48218
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Great experience
Shawntrea R.The inside of the truck was so filthy that I had to sit on a plastic bag, use gloves to drive, the air conditioner barely worked, and I had to wait 30 minutes for a worker to return the truck.
Ladiamond B.Double charged truck with no instructions to return truck the same day I have never been charged this particular fee for a truck for a guest amount I returned the truck by 8:15 -8:30 and it wasn't clear a link to return it I called when I realized I am going to be double charged to the location and Amelia told me she couldn't do anything about it she has terrible customer service rude and should find another position I won't be ever shopping here again and we'll give a review no stars Amelia is obnoxious and rude and disrespectful and doesn't know how resolve customer complaints efficiently instead trying to ask her supervisor to help she didn't even want to listen I had to ask her so sense there's nothing you can do do you even want to hear me out! I lost my dad yesterday and this is by far the worst customer service and know resolution I've ever received and I have to pay for it wow I'm devestated!
Christina R.Good customer service..
lovell C.