They have a lockbox outside and I went to drop off the key at night when I finished using my rental. They have a big Dog (looked like a pitbull) that scared the life out of my 12 yr old and I. The Dog was barking ferociously and attempted to jump the fence many times. Got real close to jumping over. I was frightened and my chest hurt alot after that. I got in touch with the lady in charge by phone to report the situation and tell her about the key, she was a bit rude and condecending; she said they had a guard dog. Bit we didn't expect a Dog to jump out at us and had a terrible experience inserting the key because the Dog wouldn't allow us. After this, I felt traumatized and scared for my life. It shouldn't of happened. They didn't advise us in advance and the Dog came out of nowhere and out to kill us. Terrible experience, not the best customer service. We were so upset.
MASSIEL L
G&M Auto Sales Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Riverview, FL 33578
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Trelise and Keith at G and M do a great job at making the rental of o truck or trailer a very easy experience. They are courteous/ knowledgeable and extremely customer friendly . I would recommend their location above all others I have gone to !
John TThe lady was friendly and very helpful
Erin DTrellise was accommodating and a pleasure to work with! I would recommend G & M Auto Sales, Inc.
Matthew GThe whole process was quick and easy. The people there were helpful and friendly.
Robert M