The wrap on the trailer was in terrible condition and needs to be replaced. This is not the fault of the location. The trailer is just due to be wrapped again.
Robert S
AJs Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Roanoke, TX 76262
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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They added road service fee that I declined
Allen HMy problem is that I was charged double for trailer insurance at the pickup location. I do not recall being asked over the phone to add insurance when I setup the reservation. So when I picked it up, the rep asked me if I wanted insurance for $7. It was on his phone in the parking lot so I could not read the entire invoice. When I discovered the problem, he said it's too late to adjust it with him and to contact Uhaul customer support. I did this and they refused to make the adjustment. My bill started at $110+tax and ended up $172, quite a difference.
Kurt PI cannot comment regarding location cleanliness or personnel helpfulness as there was no one there and I did not get inside. It was very frustrating. A sign told me to leave equipment and check it in with the app. I downloaded the app but was not able to complete setting it up due to a problem on your end, please try again in a few minutes. I did that several times before finally getting fed up with the whole thing and leaving the trailer.
DENNY S