The stupid after hours return website didn't work on AndroidMatthew S.
Trailer Rental & Towing in Rochester, NY at Gibbs Street Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rochester, NY 14605
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 2h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in Rochester, NY 14605
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Best UHaul experience to date!! Very professional and clean.WALTERFRANK C.
Thank you so much for having a good business even though we are living a pandemic!!!!! And I am so ever grateful!!!Marylou S.
I didn't know about this location. Its nice and clean and staff is friendly. I guess the only thing to improve is stay open longer on Saturdays.Adriene B.
No interactions, just dropped off. All was fine. However I was annoyed that the online drop off would not pick up my location despite having good reception and following all instructions to allow location sharing on my phone. I finally gave up and just dropped off my keys before trying one more time and finally the online drop off was able to pickup my location, but I was no longer able to get into the vehicle to take clear photos. I hope I am not charged extra because I attempted several times followed all instructions, but photos of mileage and fuel level my not be clearly visible.Evan S.
U-Haul app did not work properly when trying to return the truckANDREWROBERT C.
This was so easy!! Quick check-in/pickup process and returning the keys was even easier. I will definitely go back to the Gibbs St U-Haul!Sara D.
The customer service rep was a nice lady but she never handed me my paperwork at the very endJEMILA B.
your company was well represented by the rental agent. She was very helpful and accommodating for this rental (and for the storage part, too).KEVIN A.
My U-Haul person was wonderful! She made everything easy and even gave me an individually wrapped cookie, which was delicious.Henry V.
Jake is an awesome U haul rep !!ANDREWMARTIN I.
So helpful and friendly. I would highly recommend to anyone!Sheryl S.
Check in lady was very efficient and polite.ALICIAANN K.
The vehicle was not properly cleaned, upon entry I immediately noticed what seems to be several strands of pet hair on the driver and passenger seats. Along with a strong smell of alcohol. I informed the representative and asked if there was a vacuum to clean the seats. Unfortunately the response was no in which I wonder what is the proper procedure for cleaning the vehicle between EACH USE for staff. I found this to be unacceptable as COVID-19 still exist and the uncleanness of the vehicle was extremely noticeable.CLARISSALAQUELE H.
The employee was so nice and friendlySHIETTAK M.
Very friendly woman greeted me inside and had everything ready for me when I arrived. Very smooth and pleasant experience. If I need a moving vehicle in the future, I will absolutely use this location again.Jonah Y.
Will definitely use this location again. I am a small business owner, my truck broke down and I could not afford to get it fixed. Uhaul saved the day I had a charity event to do and was able to get there and back with everything I needed. A huge thank you from Revampnation1 ðŸ’œDaRel R.
Make sure that they know to check their phone for txt and procedures for returning vehicleTIMOTHYJAMES S.
I was really disappointed with my experience. I reserved a truck for a location and when I arrived there were none set up for 24/7 pick up. I was on hold with customer service for over 20 minutes and then they sent me to a new location to get a truck. The whole issue took over an hour to solve.Charlotte C.
The woman who helped me with this rental was professional, helpful and courteous, even after I mixed up the equipment I needed. I wished I knew her name to commend her personally. She was Latina, if that helps. Please tell her I appreciate her help.Joseph Q.
Joyce went above and beyond making our rental seamless and easy. Incredibly professional and truly cared that all went well. Nothing could go wrong with the level of thorough customer service she provided from the time we reserved till the return. The best!Darya O.
Great customer service. Very friendly and efficientSteven L.
This was one of the nicer facilities I have visited. The lady that helped me was very professional.Peter M.
Very friendly and professional!Joseph S.
Lady who runs the place is really nice.Frank M.